Quality Assurance Controller
3 days ago
**Responsibilities**:
- Handle and co-ordinate with relevant parties’ complaint investigation and reporting.
- Ensure complaints are duly closed within stipulated timeframe.
- Conduct additional testing internally and co-ordinate for external testing base on complaints’ needs.
- Monitor and update complaint status log.
- To identify root cause, compile and analyze complaint trend.
- Follow up to promised corrective actions and ensures they are duly implemented.
- Assess the effectiveness of the corrective actions base on complaint trend and in-house quality trend co-ordinates appended corrective actions with production/QAC accordingly.
- Handle QA/QC related operations as well as perform QC testing, if necessary.
- Any other tasks assigned by superior if needed.
**Requirements**:
- Degree in Science/Engineering or relevant discipline in relevant working experience.
- Familiar with Microsoft Word, Excel and Access.
- Good communication and writing skill in English is preferred.
- Fresh graduate is welcome.
**Job Types**: Full-time, Permanent
Pay: $3,000.00 - $4,200.00 per month
Supplemental pay types:
- 13th month salary
- Performance bonus
**Education**:
- Bachelor's or equivalent (preferred)
Work Location: In person
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