Principal Business Analyst

**Join the Team Making Possibilities Happen**
- If you’ve ever used an ATM, paid a bill through your phone, sent money to a friend or shopped online, chances are your transaction was safeguarded and processed using our software. Now it’s your turn to serve the payment needs of organizations and people the world over. _

As a **Principal Business Analyst **in **Malaysia **, you will join a diverse, passionate team, dedicated to making possibilities happen in the payments industry

**This purpose of this ROLE is**:
Collects and defines Business Requirements and Functional/Non-Functional Specifications enabling ACI to deliver competitive payment solutions. Uses a variety of standard and advanced techniques in the elicitation, analysis, documentation and management of requirements. Inventories requirements in central repository, using key attributes to allow for prioritization and grouping. Expands knowledge of the payments industry, product offerings and applied technology. Ensures quality and timeliness of requirements processes to stay at least one release ahead of the development lifecycle.

**Responsibilities**:

- Uses a set of tasks and techniques to work as a liaison among and elicit the needs of stakeholders to define and validate solutions that meet business needs, goals, or objectives.
- Builds and manages relationships with stakeholders based on an understanding of their influence and needs.
- Analyzes and synthesizes information elicited from stakeholders, defines and manages the plan to deliver requirements, documents and manages requirements throughout the project life-cycle.
- Provides input on feature/function to Product Management in developing the product roadmap. Provides input to Product Marketing Manager on case studies and customer reference implementations.
- Continuously develops domain knowledge, depth and breadth, in the payments industry, ACI products, customer base and applied technology.
- Improves processes and tools that result in improved quality and time-to-value.
- Mentors less senior business analysts.
- Perform other duties as assigned.
- Understand and Adhere to all Corporate Policies to include but not limited to ACI Code of Ethics and Global Information Security

**Requirements**:

- Bachelor's Degree in Computer Science or equivalent field.
- Minimum 8 years of relevant experience.
- Ability to transform knowledge into requirements that provide competitive advantage.
- Knowledge and understanding of products, competitive offerings, and market driver.
- Experience working on projects of high degree of complexity that spans more than one Geography within Asia.
- Experience working with stakeholders of equivalent and more senior levels internally and externally to agree functional and non-functional requirements. Can act as a champion of the product in these interactions and upholds the product strategy and roadmap while negotiating potential shifts/ changes.
- Technical experience that enables understanding and ability to explain advantages and disadvantages of technology used by ACI.
- Knowledge and skill sets required to act as the Subject Matter Expert in multiple ACI solutions
- Can articulate market segment statistics for which ACI solutions are aimed, including size, market share, trends, and competitors.
- Excellent communication skills.
- Excellent negotiation and collaboration skills.
- Creation of quality, easy to understand papers and presentations.
- Works independently, using own judgment to complete tasks and helps other.
- Experience developing and presenting customer and conference presentations

**Benefits**:In return for your expertise, we offer growth, opportunity, and a competitive compensation and benefits package in a casual work environment.
- ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally. _

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ACI Worldwide is a global leader in mission-critical, real-time payments software. Our proven, secure and scalable software solutions enable leading corporations, fintechs and financial disruptors to process and manage digital payments, power omni-commerce payments, present and process bill payments, and manage fraud and risk. We combine our global footprint with a local presence to drive the real-time digital transformation of payments and commerce.