[lps] Service Delivery Manager

**General Information**:

- Req #- WD00073041- Career area:
- Information Technology- Country/Region:
- Singapore- State:
- Central Singapore- City:
- SINGAPORE- Date:
- Wednesday, October 9, 2024- Working time:
- Full-time**Additional Locations**:

- Singapore - Central Singapore - Singapore

**Why Work at Lenovo**:

- We are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).-
**Description and Requirements**:
Lenovo PCCW Solutions (LPS) is a leading IT and technology solutions provider in the Asia Pacific region. We partner with governments and enterprises to achieve digital transformation excellence, driving business growth through our market-leading solutions and industry best practices. As a proud member of Lenovo Group, we have unlocked new synergies with Lenovo’s global reach and technological capabilities, focusing on AI, data practice and cloud. With our 4,000+ team of domain experts and a strong network of ecosystem partners, LPS is committed to providing cutting-edge AI-powered solutions and data practice to enable organizations excel in their digital journey.

**Service Delivery Manager** - In this role, you need to ensure precise and efficient service delivery. The method of carrying out the responsibility involves monitoring daily and overall progress, managing the project teams and budgets and resolving challenges. Also, they are responsible for consistent, effective and cost-worthy delivery.

**You Will**:

- Involved in IT Infrastructure design, Project Management assignments, Strategy formation assignments and Procurement advisory assignments for various clients.
- Led and delivered multiple small to medium sized development and enhancement of projects
- Performed project estimation, planning, monitoring and control for different stages of the project
- Handled end to end service management, process development and project evaluation in line with business case.
- Capturing Client’s Technology requirements, IT Project Management, IT Operations, Infrastructure Management, Datacenter Operation Management, Vendor Management, IT Procurement.

**You Bring**:

- Bachelor Degree or Master in Information Technology/Information Systems/Computer Science, Business IT or other relevant disciplines
- Minimum 8-10 years of experiences in managing & leading a team
- Strong experience in IT Infra Operation and Project Management
- Experience working in Whole of Government (WOG) environment is preferred
- Experience in managing end to end projects and managing client’s expectation
- Effective interpersonal skills, both written in English and good presentation skills
- Good leadership, analytical and problem-solving skills
- Positive attitude, fast-learning, energetic, able to perform in challenging environmentAble to work independently as well as in a team**Additional Locations**:

- Singapore - Central Singapore - Singapore
- Singapore
- Singapore - Central Singapore
- Singapore - Central Singapore - Singapore