Site Reliability Engineer
5 days ago
**Job Description & Requirements**:
Get to know the Role:
- As a Site Reliability Engineer (SRE) you will help build a meaningful engineering discipline, combining software and systems to develop creative engineering solutions to operations problems.
- Much of our support and software development focuses on optimizing existing systems, building infrastructure and reducing work through automation.
- You’ll join a team of curious problem solvers with a diverse set of perspectives who are thinking big and taking risks.
- SRE is a key contributor to core infrastructure and functional development teams throughout the life cycle to help support software for reliability and scale.
- The position will wear many hats from owning day to day health and performance, to identifying incidents/developing remediation plans, to working with open source software and experienced packaging techniques, to working with development teams and contributing to the strategic roadmap and execution.
The day-to-day activities:
- Design, code, test and deliver software to automate manual operational work
- Troubleshoot priority incidents, facilitate blameless post-mortems and ensure permanent closure of incidents
- Engage with development team throughout the life cycle to help develop software for reliability and scale, ensuring mínimal refactoring or changes
- Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions
- Perform the L1/L2/L3 support activities for the Production Support project with analysis and design work, including impact of requirements across all system components
- Build and drive adoption for greater self-healing and resiliency patterns
- Design automated software and product upgrades, change management, and release management solutions
- Participate in the 24x7 support coverage as needed
The must haves:
- Bachelor's degree in information systems, information technology, computer science, or similar.
- 1-3+ years professional experience in a software management position.
- Experience with dockers / containers / k8s.
- Direct production operations experience in a cloud environment.
- Experience contributing to technology and product strategy.
- Experience leading capability building initiatives across diverse areas such as infrastructure and operations automation, software quality, delivery automation and other core engineering.
- Demonstrated experience of driving operational efficiency and transparency of a growing engineering organization.
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