Manager, Short-term Outbound
3 days ago
The Student and Academic Services Department (SASD) is a dedicated team committed to delivering comprehensive support across the entire student life cycle - from admission and matriculation to graduation and beyond the classroom. SASD works collaboratively with schools, colleges, and autonomous institutes to ensure a seamless and enriching academic journey for all students.
Key responsibilities:
- Work with Programme managers to implement short-term outbound and/or hybrid inbound with outbound short-term programmes with strong outreach and publicity initiatives.- Plan and improve on current work processes of the inbound and outbound mobility programme through system updates and regular reviews.- Manage all the financial services and procurement processes of the mobility programme to support students for their overseas short-term immersion / at NTU and peg the key delivery of service and activities to planned schedule and service quality.- Plan and set up effective schedule for efficient processes that supports programmes’ market entry strategy to build more overseas student immersion placement worldwide.- Conduct total mobility analysis, review all short-term exposure programme lines and the overall profitability and sustenance of the programmes.- Develop and monitor the data quality metrics and ensure programme data and reporting needs are met.- Cultivate short-term programme partnership and grow outbound placement opportunities including managing the process flow for short-term partnership agreements.- Engage partner universities, schools’ co-ordinators and colleagues on inbound and outbound mobility operation process.- Attend to student well-being needs and emergency incidents and situations that might occur.- Coach and guide two staff.
Job Requirements:
- Degree in any discipline.- Minimum 10 years of relevant work experience with strength in providing quality administrative expertise preferably in Institute of Higher Learning.- Demonstrated success in developing, promoting and executing short-term immersion programmes or similar initiatives.- Prior exposure to international markets and experience in working in a multi-cultural environment.- Good financial knowledge and experience in building up programme needs through the use of data analysis.- Excellent written and communication skills.- Capable of using data insights to support programme planning- Team player and highly collaborative.
Hiring Institution: NTU
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