Claims Executive, A&h

2 weeks ago


Singapore Liberty Insurance Pte Ltd Full time

Assess policy liability, compute and determine the claim amount payable based on policy cover and management guidelines for the given class of insurance
- Provide accurate and timely information to all external and internal stakeholders to address claim status and other inquiries such as questions on fraud, subrogation recovery, reserve adequacy, and underwriting risks
- Provide the highest level of customer care, responsiveness, and satisfaction when managing assigned claims to produce the best claim outcomes
- Manage claims administration and attend to daily operational processes in relations to claims according to guidelines
- Manage TPA claim processes in accordance to its Service Agreement
- Liaising with other departments and intermediaries
- Involve in the assessment of claims within the specified service standards
- Building positive relationships with the clients and intermediaries
- Ensure that claims administration is running smoothly

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