Associate Project Manager

2 weeks ago

Singapore SHL Global Full time

**Role Overview**

As a Project Manager you will support the local Professional Services team in the successful deployment of SHL’s range of Talent Solutions and in managing all client projects. This role will involve gaining an in-depth understanding of the Solution Deployment process, collaborating with SHL’s global teams to set up the deployment steps and act as the client interface throughout their journey with SHL. You will also be responsible for scheduling and managing the day-to-day activities of all client projects and ensure outstanding customer service.**Key Responsibilities**:

- Responsible for the overall deployment of SHL’s solutions on critical projects
- Acquire and maintain knowledge about the process for SHL’s range of talent solutions, as well as keep the team updated as processes change
- Establish a strong relationship with internal and external stakeholders
- Create and maintain up-to-date project plans based on the solution deployment steps
- Act as an escalation point for the team on internal/external matters and escalate as appropriate to relevant teams to ensure project success
- To create weekly/monthly reports as and when required and support the Consulting team with consolidating data for analysis

**Skills**:

- Ability to work independently and with the team
- Strong evaluative and detail-oriented skills
- Ability to synthesize and distil large amounts of information
- Willingness to take proactive ownership of work and responsibilities critical to project success
- Effective time management skills and ability to meet deadlines
- Demonstrated poise and grace under pressure; demonstrated initiative and resourcefulness
- Communication, organization, and customer service skills

**Experience**:

- _Demonstrable experience at Project Management level for critical projects and supporting others to perform effectively_
- _ Solid experience with a customer contact / customer delivery environment_
- _ Superior interpersonal skills; excellent written and oral communication skills_
- _ Strong experience of working and managing the SLAs; working to milestones and deadlines, reporting progress, and dealing with change requests_
- _ Experience of working with a global team and in a Talent Management Consulting organisation is preferred_

**About Us**
- We unlock the possibilities of businesses through the power of people, science and technology.
- We started this industry of people insight more than 40 years ago and continue to lead the market with powerhouse product launches, ground-breaking science and business transformation.
- When you inspire and transform people’s lives, you will experience the greatest business outcomes possible. SHL’s products insights, experiences, and services can help achieve growth at scale.**What SHL can offer you**
- An inclusive culture.
- A fun and flexible workplace where you’ll be inspired to do your best work.
- Employee benefits package that takes care of you and your family.
- Support, coaching, and on-the-job development to achieve career success.
- The ability to transform workplaces around the world for others.

SHL is an equal opportunity employer.

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