Administrative Assistant

2 weeks ago


Singapore FWD Insurance Full time

Established in Asia in 2013, FWD is the insurance business of investment group, Pacific Century Group, and spans Hong Kong & Macau, Thailand, Indonesia, the Philippines, Singapore, Vietnam, Japan and Malaysia, offering life and medical insurance, general insurance, employee benefits, Shariah and Family Takaful products across a number of its markets.

In Singapore, FWD aims to change the way people feel about insurance by leveraging technology to deliver products and services that are relevant, easy to understand and always convenient for our customers. To this end, we have a direct-to-consumer (DTC) platform that allows customers to buy their preferred life and general insurance products directly from our website; as well as a network of preferred Financial Advisory (FA) firms for customers who want to speak with an advisor before committing to an insurance plan. Whatever their preference, we believe insurance should be simple, reliable and convenient.

Similarly, if you are looking for a career where you can create a real impact and celebrate living, we invite you to join us on our exciting journey.

PURPOSE

Responsible for providing administrative assistance to Claim Handlers to process insurance claims relating to customers' policies. This will involve working with the policyholders, insurers, colleagues and other professionals to ensure the claim is valid.

KEY ACCOUNTABILITIES- Sorting of incoming physical mails/correspondences, acknowledge receipt and distribute to claims assessors- Keep proper record of file and storage of claims documents-
- Daily monitoring of incoming messages from Whatsapp and managing response/reply to the enquiries- Assist in creating FNOL in eBao for manual claim registration of the non-motor claims and assigning to the respective claims assessors-
- Manage pending notice and report/highlight any system or operations issue to supervisor or IT to rectify the issue so claim can be registered successfully- Liaising with assigned loss adjusters and TPA to forward the necessary claims documents- Endorsement of F-list forms- Sending of CS surveys

QUALIFICATIONS / EXPERIENCE- Diploma Holder / Higher Nitec- At least 2 years working experiences in insurer or claims preferably

KNOWLEDGE, SKILLS & ABILITY-
- Excellent communication skills (Written & Spoken)- Detailed and meticulous- Able to work under pressure to meet deadlines



  • Singapore United HR Asia Pte Ltd Full time

    We are Hiring for Admin Assistant! Position: Administrative Assistant Location: Singapore Role Description This is a full-time on-site role for an Administrative Assistant located in Singapore. The Administrative Assistant will be responsible for providing clerical and executive administrative assistance, answering and forwarding phone calls, and...


  • Singapore TRI-TECH SECURITY PTE. LTD. Full time

    Administrative assistants are responsible for a multitude of administrative duties, including prepare Quotation, Invovicing, simple accounting accounts payable and receivable & Stock Inventory. Some administrative assistants may type documents for enter data into databases. Additionally, some administrative assistants such as filing paperwork &...


  • Singapore BEIJING URBAN CONSTRUCTION GROUP CO., LTD. (SINGAPORE BRANCH) Full time

    We are looking for a responsible Administrative Assistant to perform a variety of administrative and clerical tasks. Duties of the Administrative Assistant include providing support to our managers and employees, assisting in daily office needs and managing our company’s general administrative activities.


  • Singapore TRIPWERKZ PTE LTD Full time

    We are looking for a responsible Administrative Assistant to perform a variety of administrative and clerical tasks. Duties of the Administrative Assistant include providing support to our managers and employees, assisting in daily office needs and managing our company’s general administrative activities. - Proven experience as a Virtual Assistant or...


  • Singapore OSK INNOVATION PTE. LTD. Full time

    Answers phone calls, schedules meetings and supports visitors. Carries out administrative duties such as filing, typing, copying, binding, scanning etc. Completes operational requirements by scheduling and assigning administrative projects and expediting work results.What are the duties and responsibilities of an Administrative Assistant? Administrative...


  • Singapore WEATHERITE PTE. LTD. Full time

    Job Title: Administration Assistant Join our team as an Administration Assistant, where you will be an essential part of our administrative support system. We are seeking a detail-oriented and proactive individual to contribute to the efficiency of our daily operations. **Responsibilities**: - Provide general administrative support, including data entry...


  • Singapore MAHA SKV E&C PTE. LTD. Full time $30,000 - $45,000 per year

    An Administrative Assistant provides general administrative support to ensure efficient office operations. Key responsibilities include assisting departments with administrative tasks, managing phone calls and emails, scheduling appointments, organizing files, handling correspondence, and assisting with office management tasks. The role also involves...


  • Singapore STAR MANAGEMENT CONSULTANCY PTE. LTD. Full time

    We are looking for a responsible Administrative Assistant to perform a variety of administrative and clerical tasks. Duties of the Administrative Assistant include providing support to our managers and employees, assisting in daily office needs and managing our company’s general administrative activities. A successful Administrative Assistant should ensure...


  • Singapore 5 DRUNKEN RABBITS HOLDING PTE. LTD. Full time $30,000 - $45,000 per year

    Roles & Responsibilities:An Administrative Assistant provides general administrative support to ensure efficient office operations. Key responsibilities include assisting departments with administrative tasks, managing phone calls and emails, scheduling appointments, organizing files, handling correspondence, and assisting with office management tasks. The...


  • Singapore AEONTECH PTE. LTD. Full time

    **Administrative Assistant Job Responsibilities**: - Provides administrative support to ensure efficient operation of office. - Answers phone calls and supports visitors. - Carries out administrative duties such as filing, typing, copying, scanning etc. - Completes operational requirements by scheduling and assigning administrative projects and expediting...