Customer Advisory Associate

2 days ago

Singapore LUMENS PTE. LTD. Full time

**Our Team
Based in Singapore, Lumens Group is a family of brands offering an ecosystem of services around cars. Our story began as a private hire car leasing company to address the needs of the new sharing economy led by Uber and Grab. Our core business has been leasing to ride hailing drivers and we grew our car fleet to one of the largest in Singapore in under 8 years. During this time, we have expanded our services to personal & corporate vehicle leasing, vehicle purchasing and financing.

Emerging strong from the Covid-19 period, Lumens is building for an exciting new era that brings in a wide range of merchants and individual consumers to our ecosystem. By owning a critical mass of vehicles and driver relationships, we are able to innovate on vehicle setup, driver upskilling & deployment, as well as technology and data capabilities to build mobility platform services that impact our everyday lives.

**The Job
We are looking for Customer Advisory Associates to join our young and dynamic company. The successful incumbent is an inspired self-starter who is passionate in sales and customer service.

**Responsibilities**
- Researching prospects for new sales opportunities within PHV, leasing or car trading
- Generating leads through creative outlets and ensure smooth follow-up
- Understanding customers’ needs and propose relevant solutions
- Build long-term trusting relationship with customers
- Managing the entire sales process including setting up appointments with customers
- Meeting and achieving daily, weekly, and monthly sales targets
- Participating in sales team meetings

**Requirements**:

- Minimum Diploma/Degree in any field or its equivalent
- Self-motivated with the ability to think outside the box
- Driven and passionate about sales
- Strong command of English, both written and spoken
- Excellent communication skills - very good at inter and intra-team communication
- Is a team player who endorses collaborative work style
- Able to commit 5.5 days work week

**Benefits**
- Competitive remuneration package (Basic Monthly Salary + High Commission)
- Medical and Dental coverage
- Reputably branded staff café
- In house gym and fitness corner
- Recreational activities
- Exclusive staff petrol discount

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