Security Engineer

5 days ago

Jurong, Singapore GECO Asia Full time

**Job Requirements**:

- Manage, configure and upgrade a wide variety of security technologies
- Respond to managed security technologies fault alerts and/or customer escalation
- Troubleshoot product-specific technical issues within SLA and work with internal teams/external vendors to resolve technical issues
- Perform incident/problem escalation within SLA to internal technical teams or external product vendor
- Prepare and submit Incident Reports on high severity incidents
- Respond to inbound Change Requests (CRs), Service Requests (SRs) or other queries within SLA.
- Perform regular configuration backups on managed security products
- Plan and coordinate Maintenance Windows with customer on necessary software patching and version upgrades.
- Create and update technical documentations on managed security technologies
- Generate monthly reports according to service scope requirements
- Adhere to organization and project security policies, procedures and security best practices

**Technical Skillset Required**:

- Network Security
- Blue Coat ProxySG Series, CyberArk PAM, Banff Cyber / Cloudsine

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