Senior Customer Advisor

5 days ago

Singapore JJ Consulting Services Full time

Our client is a global and established Multinational Company, who is seeking to recruit a Senior Customer Advisor (Contact Centre). This position is based in Singapore.

**Senior Customer Advisor (Contact Centre/ Office Hours/ North East)**
- You will provide quality and professional track and trace services to all parties, particularly customers, aimed at resolving service problems to achieve and exceed defined performance standards for traces and customer service
- You will provide full tracing services for customers by investigating shipment incidents involving undelivered, returned, misrouted, delayed, lost or damaged shipments etc
- You will also be required to handle all trace enquiries in accordance with service standards and processes
- In addition, you are expected to deliver best in class customer service by fulfilling each customer’s unique needs while adhering to policies
- You will be required to respond to customer queries regarding information on prices, customs requirements etc. on a timely and professional manner

**Job Requirements**:

- Preferably GCE A’ Levels, Diploma or equivalent
- 3 year experience in a Customer Service environment in a service industry (preferable) and with experience working in teams
- Excellent customer-facing and interaction skills
- Proactive and is able to work under pressure and tight deadlines
- Good communication skills in English and conflict resolution skills

**Working hours**:

- 8.30am to 6pm (Mon to Fri) - one of the days will be 8.30am to 5pm
- 8.30am to 12.30pm (alternate Sat)

JJ Consulting Services

EA Licence No.: 12C6207

**Salary**: $2,700.00 - $3,500.00 per month

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- Customer Service: 3 years (preferred)

  • Chief Customer Technology Advisor

    5 days ago

    Singapore Salesforce Full time

    **Job Category **:Sales **Job Details**: **Chief Customer Technology Advisor**: ( **NOTE: This position can be based either in Thailand or Singapore **) The Account Chief Customer Technology Advisor (CCTA) is a customer-facing role to guide our most strategic customers and prospects on their digital transformation journeys as they respond to the challenges...

  • Senior Solution Advisor

    1 week ago

    Singapore Exari Systems Full time

    Senior Solution Advisor Join us as a Senior Solution Advisor at Coupa , a global leader in spend management platforms powered by AI. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable...

  • SENIOR STRATEGIC ADVISOR

    1 week ago

    Singapore BRIGHT POINT INTERNATIONAL FINANCIAL (SG) PTE. LTD. Full time

    ABOUT THE ROLE We are seeking a Senior Strategic Advisor with deep expertise in the Chinese derivatives and commodity markets to support our continued growth. The senior advisor will bring over 20 years of experience across physical commodities, commodity derivatives and sell side experience. Buy side experience will preferred. S/he shall bring established...

  • SENIOR STRATEGIC ADVISOR

    1 week ago

    Singapore BRIGHT POINT INTERNATIONAL FINANCIAL (SG) PTE. LTD. Full time

    ABOUT THE ROLE We are seeking a Senior Strategic Advisor with deep expertise in the Chinese derivatives and commodity markets to support our continued growth. The senior advisor will bring over 20 years of experience across physical commodities, commodity derivatives and sell side experience. Buy side experience will preferred. S/he shall bring established...

  • Summer Internship

    2 weeks ago

    Singapore Advisor Alliance Group Full time

    Company Advisor Alliance Group Designation Summer Internship (Financial Advisory) Date Listed 11 Jul 2025 Job Type Entry Level / Junior Executive - Intern/TS Job Period From 21 Jul 2025 - 01 Aug 2025 Profession Banking / Finance Industry Insurance Location Name Raffles Place, Singapore Address Raffles Pl, Singapore Map Allowance /...

  • Advisor, Customer Service

    1 day ago

    Singapore Singapore Technologies Engineering Ltd Full time

    Job ID: 16148- Location: Land - 31 Corporation Road, SG- Description: - The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about...

  • senior strategic advisor

    1 week ago

    Singapore BRIGHT POINT INTERNATIONAL FINANCIAL (SG) PTE. LTD. Full time $120,000 - $250,000 per year

    ABOUT THE ROLEWe are seeking a Senior Strategic Advisor with deep expertise in the Chinese derivatives and commodity markets to support our continued growth. The senior advisor will bring over 20 years of experience across physical commodities, commodity derivatives and sell side experience.Buy side experience will preferred. S/he shall bring established...

  • Customer Service Advisor

    2 weeks ago

    Singapore THE TALENT NETWORK PRIVATE LIMITED Full time $40,000 - $60,000 per year

    Our client, a well-established MNC in Automotive industry is seeking for a Customer Service Advisor ( Automotive ) - $ 3, Commission / Central and West area - 2 OpeningsRequirementsMin GCE 'O' Levels / NITEC in Automotive TechnologyAt least 2 to 3 years of experience providing Service Advisory to Automotive customers/clients.Strong Automotive background with...

  • Senior Advisor

    1 week ago

    Singapore Institute Full time

    Senior Advisor - Artificial Intelligence page is loaded## Senior Advisor - Artificial Intelligencelocations: London: Accra: Singaporetime type: Full timeposted on: Posted 8 Days Agojob requisition id: JR # **We don't just talk, we do. Lead the change with us.**At the Tony Blair Institute for Global Change, we work with political leaders around the world to...

  • Customer Service Advisor

    1 week ago

    Singapore ATLAZ PTE. LTD. Full time

    **Customer Service Advisor / Customer Service Officer (Automotive Workshop - Ubi)** We are looking for a dedicated **Customer Service Advisor / Customer Service Officer**to join our automotive workshop located in the Ubi vicinity. This role serves as the main point of contact for customers, ensuring a smooth and professional experience from vehicle drop-off...