Spa Therapist

**SPA THERAPIST**

Mandarin Oriental, Singapore is looking for Spa Therapist to join our Spa & Wellness team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Singapore is a sanctuary of luxury and sophistication overlooking the iconic Marina Bay.

**About the job**

Based at the Mandarin Oriental, Singapore within the Spa Department, Spa Therapist is responsible for the effective and efficient operation of Spa. The Spa Therapist reports to the Spa Manager.

**As Spa Therapist,** **you will be responsible for the following duties**:

- To perform treatments on guests whilst maintaining the guest’s comfort at all times
- Be on time for appointments and thoroughly review appointments after completing each treatment
- Keep work area clean and neat at all times
- Follow all Standards and Procedures internally
- To ensure that a high standard of service is maintained throughout the Spa
- Assist in the operations of all spa departments as required: Front Desk, Spa Retail Area, Relaxation Area, Preparation Room, Sales and Marketing, Spa Suites
- Report dysfunctional equipment to Spa Manager
- To maintain inventory of supplies for the operations of the treatment rooms
- Maintain cleanliness and attention to detail in spa suites throughout shift
- To attend daily line-ups, weekly and monthly spa meetings
- Will be expected to assist and perform various demonstrations and events
- Have the ability to courteously interact and answer all spa and hotel related questions with guests
- Perform all treatments to the highest standards
- Assist in all areas of the spa as and when necessary. e.g. Relaxation area and Reception
- Will perform as a professional, with a friendly business attitude and conduct all duties and responsibilities as required by the position, or assigned by your supervisor
- Perform all daily assigned spa therapist tasks

**As a Spa Therapist, we expect from you**:

- Possess a valid license or certificate in massage-related services (E.g. CIDESCO/CIBTAC/ITEC/WSQ qualifications)
- At least 1 year of experience as a Spa Therapist or equivalent roles

**Our commitment to you**
- Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
- MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
- Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
- Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

**We’re Fans. Are you?