Product Operations

5 days ago

Remote, Singapore Binance Full time

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money. Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?

**Responsbilities**:

- Manage and track community growth, engagement, retention, and satisfaction metrics of a portfolio of global creators.
- Collaborate with product managers to contribute to product and creator growth feature roadmaps.
- Develop and implement strategies to grow and engage user communities across multiple platforms, leveraging data-driven insights to foster active and vibrant ecosystems.
- Establish and maintain community quality monitoring systems to ensure compliance with platform guidelines and promote a safe, inclusive environment.
- Analyze product usage data, community engagement metrics, and market trends to generate actionable insights that inform product improvements, community strategies, and partnership opportunities.
- Plan, coordinate, and execute marketing and community campaigns in collaboration with marketing and product teams to drive user acquisition, engagement, and retention.
- Work closely with marketing and product teams to align community initiatives with broader platform goals and campaigns.

**Requirements**:

- 5-8 years of experience in product operations, partnerships, creator management, or cross-channel marketing, preferably within the crypto or blockchain industry.
- Proven experience working with crypto creators or a strong network within the crypto community.
- Demonstrated experience planning, executing, and optimizing marketing or community campaigns.
- Excellent interpersonal skills with the ability to build and maintain relationships across diverse stakeholders.
- Strong written and verbal communication skills in English; fluency in Chinese, Arabic, Spanish, and Vietnamese is a plus to be able to coordinate with overseas stakeholders.
- Analytical mindset with the ability to interpret data and translate insights into effective strategies.

This is a full-time remote position.

**Why Binance**
- Shape the future with the world’s leading blockchain ecosystem
- Collaborate with world-class talent in a user-centric global organization with a flat structure
- Tackle unique, fast-paced projects with autonomy in an innovative environment
- Thrive in a results-driven workplace with opportunities for career growth and continuous learning
- Competitive salary and company benefits
- Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.

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