Senior Executive/assistant Manager, Product

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

**Working Arrangement**

Hybrid

**The opportunity**

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering the staff with the resources to solve critical problems for the future of our business, which is why we need you.

**Responsibilities**:
Product Due Diligence & Product Research
- Responsible for competitive market and product information updates.
- Utilising data analytics tools to conduct comprehensive market research (analyse trends, competitive landscape and identify emerging opportunities within the insurance industry).
- Collaborate with cross-functional teams to gather and analyse data on customer preferences, needs and behaviours.
- Conduct product comparisons and pro-actively communicate product positioning and key features and benefits.
- Monitor insurance products and funds sales performance.
- Exercise product inventory control to ensure product line is competitive and productive.
- Advise on product recommendation and assist sales representatives with product enquiries / FAQs on a timely basis.
- Conduct feedback / focus group sessions with sales representatives.
- Stay abreast of regulatory changes and industry developments impacting insurance products.
- Ensure products meet MFA standards according to agreed standardized procedures.

Product Launch
- Manage the whole end to end process of product due diligence to product launch.
- To work with providers in developing sales tools for sales force to enhance their knowledge and competency.

Product Trainings
- Training roadmap.
- Organise new product launch trainings.
- Arrange for 3rd party products induction training as and when required, so as to increase the knowledge, awareness and competency of MFA sales representatives.
- Owner of Sales Advisory Process including MFA Plan Right and MFA AI Forms.

Business Relationships and Provider Onboarding
- Build and maintain relationships with partners and industry experts.
- Constantly on the lookout for suitable partners for onboarding to enhance firm’s value proposition.
- Manage the end-to-end process of onboarding product providers.

Special Projects
- Handle projects related to MFA suite of Products e.g. product information, product recommendations, AI Process, etc.
- Support in ad-hoc projects / initiatives / strategy (e.g. HNW case management process, Product Bundling / Elevate Protection Sales).

**What motivates you**
- You obsess about customers, listen, engage and act for their benefit.
- You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
- You thrive in teams and enjoy getting things done together.
- You take ownership and build solutions, focusing on what matters.
- You do what is right, work with integrity and speak up.
- You share your humanity, helping us build a diverse and inclusive work environment for everyone.

**What we are looking for**
- Minimum 5 years of life insurance products related experience.
- Strong analytical skills with proficiency in data analysis tools and techniques.
- Proficient in Microsoft Office Suite and data visualisation tools (i.e. PowerBI and Phyton).
- Excellent communication and presentation abilities to convey complex information to various stakeholders.
- Familiarity with insurance regulations and compliance requirements.
- Ability to work independently and collaboratively in a fast-paced environment.

**What can we offer you**
- A competitive salary and benefits packages.
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
- A focus on growing your career path with us.
- Flexible work policies and strong work-life balance.
- Professional development and leadership opportunities.

**Our commitment to you**
- Values-first culture
We lead with our Values every day and bring them to life together.
- Boundless opportunity
We create opportunities to learn and grow at every stage of your career.
- Continuous innovation
We invite you to help redefine the future of financial services.
- Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives.
- Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.

**About Manulife and John Hancock**

Manulife Financial Corporation is a leading international financial services group that hel