Head Sommelier
3 hours ago
**Location**
Singapore, Central Singapore
**Job Type**
Full Time
**Salary**
$4,500 - $6,500 Per Month
**Date Posted**
8 hours ago
Additional Details
**Job ID**
3157
**Job Views**
2
Roles & Responsibilities
**ROLE OVERVIEW**
The **Head Sommelier, Mandala Club** runs daily beverage operations and delivers exceptional customer service to meet/exceed the published budget. Whilst the role is fully operational, the individual is required to oversee the financial performance of the department.
A key function of the Head Sommelier is to develop a culture whereby all personnel is able to engage the Club Members confidently whilst guiding our patrons through the menu and offering the appropriate wine recommendation.
**KEY OBJECTIVES & DELIVERABLES**
- Run services with passion and drive performance excellence
- Implement service quality assurance
- Lead a world-class wine program to ensure the Group stays ahead of the game by offering outstanding products and experiences to our guests.
- Proactively respond to guests' feedback
- Devise quarterly ALC menus launches
- Develop a wine offering to promote sustainability across the Club
- Implement wine specials regularly
- Meet/Exceed beverage budget
- Manage procurement and stock par level procedures to drive cost control
- Plan and execute team development to foster a culture where the team are the to nurture the employees
- Promote an environment where menu knowledge is embedded in the team culture and fully embraced by the operational team at all levels of the hierarchy.
- Manage and implement business continuity plans.
- Manage compliance with food and beverage hygiene policies and procedures.
**THE RIGHT PERSON**
- A passion for hospitality and delivering exceptional lifestyle experiences
- Be independent, disciplined and focused to achieve agreed targets within given deadlines
- Curious and passionate about consumers and building brands
- Superb attention to detail
- Broad thinker
- Problem Solving; must be able to critically analyze and tackle problems and present viable solutions.
- Entrepreneurial spirit; must be able to deal with ambiguity and willing to take risks as needed
- Strong communication skills
- Able to lead a team and inspire, but still be very hands-on.
**THE RIGHT EXPERIENCE**
- 5+ years previous relevant experience required with proven food and beverage acumen
- Fluent English speaker
Tags
head
sommelier
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