Customer Service Executive

Job Title: Executive, Business DevelopmentKey Responsibilities:Continuously assess customer satisfaction levels for assigned accounts through surveys, calls, or meetingsEnsure customers are satisfied with the products and services provided by gathering regular feedbackProvide support to the immediate manager in meeting customer requirementsCoordinate with...

**Tasks & Responsibilities**: - Handle customers’ enquiries on depot services - Coordinate with Operations department and be accountable for customers’ delivery, collection, cleaning and repairs schedule requirements - Handle customers’ complaints and feedbacks - In-person meeting with customers to gather information for our service enhancement -...

**Responsibilities** - Coordinate with customers on shipment and delivery enquires - Providing prompt and professional attention to all their requests or problems - Process all job orders into the system promptly and accurately - Generate job instructions to relevant operations team accordingly to customer’s request correctly and on timely - Liaise with...

Company DescriptionTBC Transportation & Trading Private Limited, established in 1992, is a fast-growing company in Singapore's logistics industry. As a member of the Singapore Logistics Association since 2001, the company prioritizes quality and safety, holding ISO 9001 and OHSAS 18001 certifications.TBC manages over 100,000 TEUs and 1.5 million tons of...

**Customer Service - Depot Role** - Manage customer inquiries across multiple channels, providing prompt and accurate information on services, rates, and procedures. - Create and process Storing Orders and Release Orders. - Assist with container bookings, scheduling, pick-ups, and drop-offs. - Handle documentation and payment transactions efficiently and...

**Responsibilities**: - To carry out and execute all daily jobs received from customers and ensure that all information is relayed down to the respective Operations Teams at the end of the day - To perform billing and ensure the accuracy of the invoices raised & filing once job completed - To perform data entry into the respective systems in an accurate and...

Customer Service Specialist (Contract Logistics)It's More Than a JobAs a Contract Logistics Customer Service Specialist at Kuehne+Nagel, you will manage end-to-end warehousing operations for our customers. By doing so with precision, you contribute not only to the success of your team but also to the daily operations and overall success of the warehouse and...

**our Job** As a Representative in Customer Service, your primary purpose is to serve as the main point of contact for all order fulfillment activities. You will respond promptly and efficiently to inquiries from assigned customer accounts, coordinating post-order shipping activities and handling complaints. **Our Team** You will be part of the Global...

**Position Summary** Handling of call-in enquiries Coordination of order fulfillment Support to all sales related matters. **Main Accountabilities** - Assist sales department in processing customer enquiries and meeting their needs. - Manage all enquires, provide timely response and follow ups - Build sustainable and lasting relationships with customers...

Job scope includes: - Attend to walk-in customers and determine customer’s requirements - Attend to customers’ telephone enquiries on our products and services - Act as a liaison between our technicians and customers depending on the job requirements - Enter customer's order into the system and issue out cash/delivery orders to walk-in customers at our...