Night Shift Counter Staff
5 days ago
**Key Responsibilities**:
- Operate the front desk during the night shift (e.g., 8:00 PM - 2:00 AM or as scheduled)
- Greet and assist members, guests, and visitors professionally
- Perform check-in/check-out procedures, issue access cards/passes
- Monitor premises and report any safety or security concerns to relevant personnel
- Maintain cleanliness and readiness of counter/reception area
- Perform basic administrative tasks such as data entry, form processing, and end-of-day summaries
- Record and manage late night bookings, facility usage, or maintenance requests
- Support emergency protocols (e.g., fire alarms, first aid situations) when required
- Coordinate with cleaning/security staff or duty managers for overnight issues
- Prepare shift handover notes for the incoming morning team
**Requirements**:
- Prior front desk or customer service experience preferred (hospitality/club/gym background is an advantage)
- Willing to work overnight, weekends, and public holidays on a rotational basis
- Strong interpersonal and communication skills
- Basic computer literacy (MS Office, POS or booking systems)
- Trustworthy, punctual, and able to work independently with mínimal supervision
- Physically fit and alert to handle long/night shifts
- Able to maintain professionalism and calm in emergency or challenging situations
**Working Hours**:
- Night shift (e.g., 8:00 PM - 2:00 AM)
- Part-time or full-time options available
- Operate the front desk during the night shift (e.g., 8:00 PM - 2:00 AM or as scheduled)
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