Network Operations Center Intern

6 days ago

Queenstown, Singapore Equinix Full time

**Who are we?**

Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

**Job Summary**

Our Network Operations Centre (NOC) provides 24 x 7 supports to our customers in Asia Pacific region. The scope of support includes monitoring the infrastructure in the data centers, 1st level troubleshooting of network-related issue, network configuration, and ticket management.

**Responsibilities**

Under a close supervision of the NOC engineer, the intern will be involved on the following:

- Monitor network devices, software health and network tools health
- Perform level 1 network support such as configuring switches, routers and other network devices
- Complete network service request such as DNS and prefix update
- Assists in vendor escalation and follow-up
- Perform network asset audit to facilitate clean-up of legacy network devices Document and published approved work instructions and procedures for internal reference

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

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