Merchandising Support Supervisor

7 days ago


Singapore WH SMITH SINGAPORE PTE. LTD. Full time

**Our background**:
We are Travel Retail Company retailing Books, Stationery, Travel Accessories and Confectionery in Changi Airport. Passenger traffic at Changi Airport is growing and WHSmith Singapore will re-open its outlet to meet demands from these travellers.

**Responsibilities**:

- Meets the Company’s standards of display and visual merchandising according to planograms
- Ensures that the team carries out stock replenishment appropriately and all areas of stores are well presented at all times
- Ensures that the Company’s standard of pricing and layouts are maintained by members of the shop floor at all times
- Demonstrates excellent knowledge in books and provides the relevant training/support to the retail teams
- Maintains a FIFO (First-In-First-Out) replenishment process across all stores
- Actively manages stock rotation and minimizes stock waste
- Participates in the inventory PIM schedules
- Responsible for the Merchandising Support team’s rosters to ensure maximum coverage during peak replenishment times
- Proactively transfers stocks across terminals to maintain consistency and to fast track stock depletion across the business
- Updates the Warehouse Executive or Manager of changes in customer buying trends
- Ensures compliance with all aspects of the health, safety and food legislations
- Steps up during the absence of the Department Head to ensure that internal workflows and business needs are not compromised

**Benefits**:

- 14 days Annual Leave
- Medical Coverage
- Dental Coverage
- Attendance Allowance

**Key Performance Indicators**:

- Timely execution of Planogram changes
- Timely update of Promotions and Price changes
- Timely and accurate replenishment raise
- Ensure accuracy in all Goods Receive Process
- Achieve high standard of housekeeping

**Requirements**:

- Prior travel retail experience and excellent knowledge in books
- Works well under pressure and tight deadlines
- Strong people-manager and demonstrates capability to lead and motivate teams
- Good mentoring skills and able to develop team members professionally
- Physically fit to lift and handle goods up to 30kg and able to maneuver heavy pallets of stocks through the facility


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