F&b Service Crew
2 weeks ago
**Restaurant Service Crew**
$2,500 - $2,800 per month
Full time
**Roles & Responsibilities**
Service Crew
**Introduction**:
In the heart of the city, CHALEUR is recognised as one of the top dining destinations, awarded a Michelin star, emphasizing the unique blend of French and Japanese cuisine. The dining area provides an inviting atmosphere enhanced by an open kitchen layout that allows guests to witness the culinary artistry. With the exceptional service from our team delivering impeccable dining experience with personalised attention to detail and a commitment to guest satisfaction.
- Industry / Organization Type**:Food & Beverage**
- Working Location**:Central Area at Neil Road**
- Working Hours**:5 days (Tuesday to Saturday)**
- _Basic Salary from _**_$2500 - $2800
- **
**Key Responsibilities**:
Customer Relations:
- Greet and interact with guests, responding to guest feedback & resolve customer complaints
Service Standards:
- Maintain high service standards, adhering to establishment's policies and procedures.
- Conduct regular service checks to ensure quality.
Communication:
- Liaise between front-of-house and back-of-house staff. Communicate menu changes, promotions, and events.
**Operations**:
- Manage table assignments, reservations, and seating.
- Monitor dining area cleanliness and ambience
- Ensure accuracy of orders, billing, and payment processing.
**Social Media: (Advantage)**
Assisting Restaurant Manager on social media accounts (Instagram, Facebook). Posting of menu and events and responding to online customer inquiries and reviews
**Required Skills and Qualifications**:
- Good command of spoken and written English
- Understand and speak basic Mandarin
- Pleasing, Mature & Cheerful personality
- Excellent guest service skills
- Good knowledge of food and beverage service - Willing to learn
- O’ Level or Diploma in Hotel Management or related field
- 2-3 years of work experience in F&B similiar
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