Customer Engineering Principal Engineer/technical Manager

1 week ago

Singapore VISIONPOWER SEMICONDUCTOR MANUFACTURING COMPANY PTE. LTD. Full time

Support the Business Operations Department to achieve high standard of customer satisfaction through customer excellence. Key technical interface with customers and responsible for the management of prototyping activities.
- Drive customer satisfaction survey and improvement plan for customers
- Responsible for overall prototype activities from tapeout, WIP, qualification till EOL
- Support customer satisfaction and improvement plan for customer
- Product Data Base (PDB) owner in terms of system support, training and change management
- Order-PDM system coordination with VIS/NXP E-commerce
- Reticle management coordination with TSMC EBO on mask making
- EN/LHN creation and analyze EN/TIP accuracy.
- Coordinate for general engineering activities.
- Product portfolio management; monitor tape-out to qualification progress
- Support weekly account review activities / conference calls with customers
- Non-conformance event / concession management with customer
- Support ECN (Engineering change management) / STR (Special test request) communications
- Prototype management support involving follow up on daily status, weekly indices, facilitate efficient tape-out, WIP management, qualification and EOL.
- Align products to processes (Technology roadmap / Master D0 Table) with customers
- Training program coordination/development (Customer relationship management)

**Requirements**:

- Degree in Microelectronics/Electronics/Electrical Engineering, Physics, Applied Science or equivalent, Master in Microelectronics or MBA will be a plus
- Manager : 6 - 10 years of experiences in a semiconductor environment with working knowledge in terms of Product data management system and technical support/coordination
- Senior Engineers : Several years relevant experience in semiconductor manufacturing environment
- Preferably with sub-micron wafer fab process integration/WAT or specific process module knowledge
- Good presentation and project management skills
- Attentive to details, Positive working attitude, Team Player

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