Customer Service 客服

2 days ago

Singapore APEX BUSINESS CORPORATION PTE. LTD. Full time

**A fresh graduates with at least a Diploma or above is welcome to apply.
**No experience is required as long as you are willing to learn and take responsibilites.
What You Will Be Learning On:
1. Proficient in using existing software to prepare quotations and invoices based on customer needs.

2. Responsible for handling the full range of corporate secretary duties to ensure compliance with the Companies Act and other relevant laws. Specific tasks include:

- Incorporating new companies;
- Maintaining company secretary records for various entities, including statutory registers;
- Ensuring strict compliance with relevant legal requirements, preparing director/shareholder meeting records and resolutions, and ensuring documents are correctly signed, submitted, and filed;
- Preparing annual declaration forms and other statutory documents, preparing and submitting routine/ad hoc statutory documents, and ensuring timely completion of submissions before the stipulated deadlines;
- Managing Corppass authorization.

3. Conduct background checks before taking on clients and continue to supervise during the engagement.

4. Actively cooperate with external partners such as banks, lawyers, etc.

5. Summarize routine work cases for use as marketing materials.

7. Responsible for proper maintenance of all customer files.

Other Requirements:

- Excellent communication and problem-solving skills.
- Possess learning ability, continuously improve sales and service levels.
- Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
- Possess a good customer service attitude and team spirit.
- Fluent in spoken and written Chinese to communicate effectively with Chinese clients.

**Benefits**:

- Competitive salary and sales commission, with corresponding rewards and incentives based on performance.
- Open and friendly working atmosphere.

至少持有大专以上学历的毕业生，无工作经验要求。只要你愿意学习和承担责任，你就可以报名！

应聘者将致力于具备理解和分析客户需求的流程能力，以提供专业的解决方案。在与客户沟通时，应能清楚地解释与新加坡公司注册相关的法规、要求、条件和工作许可。

职位要求：

1. 根据客户的具体需求，能够熟练使用现有软件准备报价单和发票。

2. 负责处理公司秘书职责的全面范围，确保符合《公司法》和其他相关法律的要求。具体包括：
- 成立新公司；
- 维护各个实体的公司秘书记录，包括法定登记册；
- 确保严格遵守相关法律法规要求，准备董事/股东会议记录和决议，并确保文件得到正确签署、提交和归档；
- 准备周年申报表和其他法定文件，准备和提交日常/临时法定文件，并确保在规定的截止日期前完成申报；
- 管理 Corppass 授权。

3. 在承接客户之前进行背景调查，并在承接期间持续监督。

4. 积极与外部合作伙伴合作，例如银行、律师等。

5. 总结平时的工作案例，以便作为营销素材使用。

6. 处理与准证申请相关的事务，包括递交和申诉。

7. 负责妥善维护所有客户文件。

任职要求：

1. 出色的沟通和解决问题能力。

2. 具备学习能力，能够不断提升自身的销售和服务水平。

3. 具备在快节奏环境下有效工作、同时处理多项任务的能力。

4. 具备良好的客户服务态度和团队合作精神。

5. 流利的中文口语和书写能力，以有效与中国客户沟通。

福利：
- 具有竞争力的薪资待遇和销售提成，根据表现给予相应的奖励和激励。
- 开放、温馨的工作氛围。

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