Family Ktv Outlet Manager

5 days ago

Singapore FAIRY GROUP VENTURES PTE. LTD. Full time

**Employment Type**:Full-Time
**Working Days**:6 Days/Week
**Salary Range**:Basic salary up to $3,000 + Incentives and Commission (Total Up to $6,000)

We are seeking a dynamic and sales-driven **Family KTV Outlet Manager**to oversee daily operations, drive revenue and deliver exceptional guest experiences. This role requires strong leadership, a passion for hospitality and creativity in developing memorable celebration offerings.

**Key Responsibilities**

**1. Menu & Package Development**
- Curate attractive and practical menus and celebration packages tailored to family and group occasions.Continuously improve offerings based on customer feedback and market trends.

**2. Guest Services**
- Manage reservations and customer enquiries promptly and professionally.
- Ensure seamless coordination and execution of all bookings and events.

**3. Event Setup & Decoration**
- Oversee room decoration setups for celebration packages to create festive memorable experiences.

**4. Sales & Revenue Management**
- Drive and achieve monthly revenue KPIs.
- Motivate the team to upsell packages and enhance overall outlet performance.

**5. Team Management**
- Recruit, train and lead a team of service crew members.
- Handle weekly scheduling and ensure adequate manpower coverage across shifts.

**6. Marketing & Promotions Coordination**
- Liaise with both in-house and outsourced marketing teams to execute campaigns and drive footfall.Support the launch of seasonal promotions and featured packages.

**Experience & Qualification Requirements**
- Prior experience in managing Family KTV or similar entertainment venues.
- Strong background in handling reservations, guest interactions and event coordination.
- Able to liaise with and negotiate effectively with suppliers and vendors.
- Sales-oriented with a customer-first mindset and hands-on leadership style.

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