Network and Infrastructure Analyst

16 hours ago


Singapore Control Risks Full time

This Network and Infrastructure Analyst will bridge the infrastructure and network teams and will have responsibilities to identify and remediate day-to-day infrastructure & network issues as they arise; as well as working on projects to improve the delivery of key services and contributing to the overall architecture design.

**Role tasks and responsibilities**
- Resolving problem records as assigned within the prescribed OLA, ensuring prompt status updates are placed within the call logging system.
- Resolving alerts from the monitoring systems for all network services and systems.
- Maintenance of development and testing network environments
- Identifying trends, logging the trend as a problem ticket and ensuring the problem record is updated in a timely basis.
- Make recommendations for changes when required such as additional firewall rules and ensures the relevant testing and CAB entry has been carried out and approved.
- Regularly review capacity of the network and raise recommendations for dealing with issues before they impact the business.
- Project management of IT-related projects and provide input into the overall direction of the network and security and architecture.
- Recommend and execute modifications to the existing network design to improve efficiency, reliability, and performance.
- Resolves major incidents outside core working hours when on call.
- Escalates incidents and problems to the Service Delivery Manager when required and ensures a resolution is applied promptly.
- Participates in disaster recovery testing and rehearsals.
- Aiding with the management of the internal and public DNS
- Coordination of penetration and vulnerability testing across company systems and networks
- Analyse, design, test, install, documentation, implement and support complex network solutions in cloud environments
- Demonstrate good judgment, identifying problems in advance and proposing solutions
- Possess and maintain a deep understanding of IaaS and PaaS services offered on cloud platforms and understand how to design and operate networks to support ease of use, self-service, automation, and reliability of services

**Requirements**:

- Minimum 5-10 years of experience in technical support roles including networking or Infrastructure
- Strong analytical skills and attention to detail
- Knowledge of network technologies (ports/protocols, access control, routing, Firewalls)
- Proven background with Azure Infrastructure, producing documents suitable for agile delivery.
- Experience integrating Azure services into Azure AD.
- Good working knowledge of Active Directory services, including reporting and auditing of Active Directory objects
- Knowledge of penetration testing methodologies
- Knowledge of Intrusion detection/prevention systems (IDS/IPS/WAF) and vulnerability assessment tools
- Experience of investigating security issues/incidents

**Benefits**
- Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.
- We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance.
- Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.



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