Enterprise Billing Executive
3 hours ago
Geneco is an electricity retailer in the open electricity market in Singapore. The billing team is responsible for ensuring that our customers’ bills are accurate and on-time. As an Enterprise Billing Executive, you will be responsible for the bills of our B2B (enterprise) customers. In order to achieve that, you will have to work closely with your teammates, colleagues from other departments and external service providers.
- Assesses and monitors billing data and identifies discrepancies.
- Performs checks on rates and other billing related indicators between the billing system and customers’ contracts.
- Prepares customised bills for key accounts.
- Obtains and uploads rates into the billing system and/or datasheets.
- Lead and/or support the team in meeting external SLAs. ie. Bills are out by D+9.
- Lead and/or support the team in meeting their SLAs internally. Ie. Internal queries are dealt with within 2-5 working days.
- Supports the Billing Team Lead and Billing Manager.
**Requirements**:
- Diploma / Degree in Business / Finance / Accounting or any relevant field.
- Proficiency in MS Excel.
- Demonstrate ability to think systematically.
- Enjoy detailed work.
- Enjoy working with others.
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