Data Center Field Technician

2 days ago

Singapore ENVIRODYNAMICS SOLUTIONS PTE. LTD. Full time

Installing, moving, decommissioning, and troubleshooting hardware including cabinets, shelves, power strips, rails, fiber/copper/other cables and cable management, servers, storage, network, firewall, and other devices within the Data Center and outside of it
- Confirm and label devices, racks, and cables
- Work in a standard ticketing system, providing clear, timely, and appropriate customer communications
- Work under the direction of a lead Data Center Technician, the Site Operations Supervisor, and/or Operations Manager; and follows Standard Operating Procedures (SOPs), Program Policies, Safety Policies, and Security Policies, while meeting requirements for quality and quantity of work.
- Perform design redlining and produce detailed reports and documentation
- Other duties as required. This list is not meant to be a
comprehensive inventory of all responsibilities assigned to this position

**Qualifications/Skills**:

- Diploma or Degree and 2+ years’ related experience and/or training; or equivalent
combination of education and experience
- High attention to detail and ability to follow other technicians’ direction to ensure quality
- Performs multiple tasks and ensures deadlines
- Networks with key contacts outside own area of expertise
- Determines methods and procedures on new assignments and may coordinate activities of other personnel
- Excellent verbal and written communication skills in English
- Ability to respond to any On-Call request within 1 hour, while on-call.
- Effectively utilize ticket, inventory, and dispatch management systems
- Experience cabling systems (power/copper/fiber/other) correctly based on Statements of Work, ticket requirements and/or SOP standards
- Experience working with CAT5e and CAT6 copper cable and multi-mode and single-mode fiber
- Proven ability to adapt to changing priorities, conditions, and circumstances
- Strong organization skills
- Basic knowledge of computer hardware
- Basic understanding of networking components and
infrastructures
- Basic knowledge of copper and fiber test equipment
- Excellent troubleshooting skills
- Understanding of Data Center best practices (i.e. basic fault tolerance, cable routing, calculating power usage)
- Experience with cable management and knowledge of how to run fiber and copper in a data center
- Basic knowledge of electrical, HVAC, and data center infrastructures
- Able to operate material handling equipment - server lifts, pallet jacks, and forklifts (if certified)
- Ability to learn new software
- Working knowledge of networking components and infrastructures, including Wi-Fi
- Willing to travel

EnviroDynamics Solutions Pte Ltd

Poon Wai Soon, Bernard

Reg. No: R2197713

EA License No.: 12C6285

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