Job Coach

2 weeks ago

Singapore NEW HOPE COMMUNITY SERVICES Full time

Work with Case Manager to assess client for job readiness. Jointly devise assistance and intervention plan for client on employment related and training / upgrading areas.
- Conduct coaching sessions with clients to educate them on job market, understand their barriers and preferences and devise a Job Search strategy.
- Continue to coach and track progress towards employment goals.
- Develop resume and coach client on interview skills when needed.
- Guide and hand-hold clients with job search process.
- Deliver employ ability messaging in the form of talks, meetings, and games during client support group sessions.
- Track and report KPI achievements to management and programme sponsor.
- Maintain partnership and educate with Employers on win-win strategies for placing clients in jobs.
- Motivate and encourage clients to find jobs and stay employed. Administer incentive schemes to recognise and reward successful clients.
- Coaching skills with ability to establish a trusting relationship with clients. Ability to conduct and facilitate group sessions.
- Manage other internal and external stakeholders in their specialised fields to fulfil programme requirements e.g. Volunteers, Social Media, Sponsors, Gov Agencies, Employers, Partners etc.
- Report to Programme Lead.

**_Technical Competencies: _**
- Diploma in related field or established experience in related field.
- HR Experience especially as a recruiter for basic level jobs e.g. Cleaners, Security, Warehouse Assts, F&B etc.
- Fluent in one other local language
- Programme management experience leading a mid-sized programme.

**_Core Competencies: _**
- 2 - 3 years of Social Work experience either as a Staff or Volunteer.
- Exposure to Social Work and Case Management to have good understanding of client psycho-socio barriers to employment.
- Ability to relate with and provide emotional and practical assistance to Adults from all walks of life.

**_Preferred achievements / characteristics: _**
- Compassion for adults of working age with range of backgrounds including ex-offenders, seniors, back-to-work mothers, displaced adults and youths. We provide assistance regardless of their education level, working experience or trade qualifications.

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