Global E-commerce Governance and Experience Product

2 days ago

Singapore TikTok Full time

Responsibilities
About Us
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

About the team
The TikTok E-commerce governance platform product team is located in five countries: China, SG, UK, Dublin, and US, and is responsible for the efficiency and experience of the governance strategy operation, strategy products, and customer service team, building a global governance and control platform and operation tools, and providing efficient product solutions for multi-market and multi-risk scenarios governance

**Responsibilities**:
1. Responsible for the overall planning and construction of the global e-commerce governance platform, including the governance engine, decision platform, enforcement platform and other platform products, as well as the middle and back-end product capacity building
2. Responsible for the global oncall system and debug platform construction, to provide users with efficient and convenient internal operation tools
3. Optimize operational efficiency, improve the platform governance effect, and be able to precipitate a highly scalable, multi-country multi-business scenario scalable product architecture solutions
4. Global business-oriented, able to promote cross-regional and cross-functional cooperation, working closely with legal, operations, algorithms, risk control, R&D and parallel product teams.
5. Ability to understand the business in depth according to the complex business environment, propose creative problem-solving ideas and methods, and effectively solve difficult problems

**Qualifications**:

- Minimum Bachelor's Degree or above
- 5+ years of working experience, at least 1 year of experience in product operation
- Excellent product perspective & business perspective & user perspective
- Strong sense of cooperation, with good cross-team & cross-country cooperation interface
- Strong initiative, able to do a good job of filling in for the team

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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