Scheduling Executive

2 days ago

Singapore Bureau Veritas Full time

Our people are **ambitious and humble**, believing in what they do and convinced that our purpose is **shaping a world of trust**. With **responsibility **and ** openness**, they daily serve our 400.000 clients in 140 countries, to bettering society. Across all our businesses and countries, each one of our people leaves their mark **in shaping society**. > We believe that **leaving a mark** is a true challenge and opportunity for every one of us. > We believe that **leaving a mark** is a sign of trust and impact. > We believe that **leaving a mark** is a bond with the future. > We believe that **leaving a mark** is proof of growth and development. Being part of the BV family, is more than just working, it’s being convinced that you **will leave your mark... in shaping a world of Trust**. **Responsibilities** - Consideration of planning to optimise the utilisation of full time auditors - Ensure that overall scheduling (recertification, surveillance, RFA and any special audits) is managed according to the scheduling KPIs - Minimise the cost of scheduling specialists and subcontractors when FTEs are available - Safeguard attrition rate by supporting recertification sales in pre-scheduling existing clients - Extract the key information in Tableau system for maintaining certification lists to be recertified (send reminders for recertification sales so no client is missed) - Participate in monitoring operation performance as per TQR - Ensure advanced scheduling for all certification audits and training based on KPI - Scheduling and coordinating the planning for key accounts client pertaining to operation needs and the coordination of required audits until the completion of the required assessments - Handling RFA requests from other BV counterparts worldwide for performance of audits locally and within the region if needed - Liaise with auditors (both FTE and Associates) for scheduled and planned audits - Confirmation of schedules with clients and monitoring support for recertification sales preventing attrition - Support technically in verifying the posted approved auditor's technical codes as basis for auditor assignments through Siebel - Optimisation and management of Siebel systems for scheduling and monitoring operations related performance - Coordinate with BV Certification commercial team to allocate auditors, manage the corporate schedules for large contracts and liaison to other BV counterparts - Support to RCL scheduling assurance of availability of file approvers accordingly - Ensure correct reflection of billable activities for correct invoicing - Monitoring of auditor utilisation - Reporting of achievement of KPIs set by TQR - Support the coordination of approvals of auditors competency and witness planning for accreditation requirements, 17021 requirements and other regulatory support requirement - Ensure the administrative support is provided when necessary - Maintain excellent relationship with customers and peers - Any other duties deemed necessary and appointed by superior **Qualifications** - Diploma in any discipline - Relevant of planning/scheduling experience in related industry will be an advantage - Good proficiency in Microsoft Office - A good team player and good communication skills Join an inclusive, flexible and diverse company where you can thrive while contributing to positively transforming the world we live in. ShapingaWorldofTrust #leaveyourmark

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