Financial Operations Manager
1 week ago
**About Us**:
4e Exchange is a globally leading financial derivatives trading platform, offering diverse financial trading services and products. With a team possessing rich industry experience and advanced technological support, 4e Exchange is able to provide users comprehensive solutions for fiat and digital asset trading.
**Responsibilities**:
- Understand, develop, and drive execution of our fintech (including but not limited to FX, common commodities, stocks, precious metals, and cryptocurrencies) operational strategies
- Continuously reviewing and optimizing operational processes and models to enhance efficiency, reduce costs, and drive customer satisfaction
- Monitoring operational performance to ensure compliance with regulations and internal control standards
- Identifying and mitigating operational risks, ensuring compliance with regulations and industry standards
- Collaborating with internal departments and external partners/vendors to ensure smooth coordination and alignment across functions
- Conduct market analysis and competitive research, and provide improvement suggestions to optimize business performance and market share
- Stay up-to-date on technological trends, and identify areas for improvement through the implementation and use of AI, automation, and digitization to increase operational efficiency and productivity Track performance and provide timely operational reports and analytics
**Requirements**:
- Bachelor’s Degree in finance, economics, business, or related disciplines
- At least 2 years of relevant working experience, in fintech, cryptocurrency and investment-related industries
- Excellent communication and coordination skills
- Ability to work collaboratively and effectively with key stakeholders across departments
- Strong analytical and problem-solving skills to interpret complex data and trends, and derive actionable insights
- Proficiency in Microsoft Office and data analytics tools
- Ability to assess and evaluate risks and internal controls procedures, with a keen eye for detail Excellent communication skills in English and Mandarin required
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**岗位职责**:
- 理解并执行金融衍生品业务(包括但不限于外汇、大宗商品、股票、贵金属、数字货币等)运营策略,优化业务流程和运营模型,提高运营效率和客户满意度。
- 监督业务流程,确保符合监管要求和内部控制标准,及时处理风险和问题。
- 与内部部门和外部合作伙伴合作,确保业务运营的顺利进行。
- 收集和分析市场需求和竞争环境,提供业务发展和改进的建议。
- 协调并优化相关系统和技术工具,提升业务运营的自动化和数字化水平。 跟踪业务绩效和指标,制定和提供业务运营报告和分析。
**任职要求**:
- 本科或以上学历,金融、经济学、商业管理或相关领域优先。
- 有2年以上的相关从业经验,熟悉金融市场和衍生品业务流程。
- 出色的沟通和协调能力,能够与不同利益相关者进行有效的沟通和合作。
- 具备分析和解决问题的能力,能够基于数据和情报做出明智的决策。
- 熟练使用办公软件和数据分析工具,具备数据分析和报告的能力。
- 具备良好的风险管理和内部控制意识,注重细节和合规性。
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