Assistant Manager, Partnership Distribution

6 days ago

Singapore AIA Full time

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.
- It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030._
- And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives._

So if you believe in inspiring a better future, read on.

WE ARE LOOKING FOR.....

The incumbent reports to the Operations Manager of Policy Services - Partnership Distribution and is responsible for running the day to day management of all post inception requests and enquiries. He/she is required to ensure primary servicing objectives are met in terms of quality and efficient deliverables for in-forced policies to all partnering distribution channels.

Key Responsibilities
- Be the direct liaison officer between partnering distributors and AIA internal stakeholders, bridging the operation disparity between partnering firms to AIA standards of business.
- Support distribution channel initiatives for process improvements, participate in providing conceptualised feedbacks for betterment of current processes.
- Ensure timely and accurate processing by respective internal stakeholders, relaying completion updates and deliverables to hands of customers via partners.
- Responsible for coordination and preparation and documenting of team meetings.
- Maintain and update team manual to ensure all new workflows and guidelines are incorporated and documented accurately.
- Uphold compliance to all IT and Compliance guidelines.
- Any other duties as assigned by Manager and/or HOD.

Key Requirements
- Degree or Diploma.
- Minimum 2 years of working experience (preferably in Insurance Operations).
- Related insurance qualifications such as M5, M9 and LOMA would be an advantage.
- Able to work independently and with a team in a dynamic environment.
- Self-starter who constantly strives for excellence.
- Strong communication skills and ability to effectively influence individuals and teams at all levels of the organization.
- Proficient in Microsoft Excel and PowerPoint.
- Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives._

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