Game Operations Associate

4 days ago


Singapore HIGOGAME PTE. LTD. Full time

**Job Title: Game Operations Associate
**Company Description**

Higogame is a trailblazer in the mobile gaming and entertainment industry. Since our inception in late 2020, we have been dedicated to transforming the gaming landscape in Southeast Asia and beyond, delivering innovative and immersive experiences that engage millions of players around the globe.
- Our revenue has seen remarkable growth year after year, with operations extending across multiple regions worldwide.
- In just three years, we've risen to become one of the top two games of our kind in the local market.
- We proudly serve around 2 million active users daily and have a total monthly active user base of 5 million worldwide.
- Our team consists of over 200 talented employees, including a robust R&D division of more than 100 experts.
- We offer exceptional career development opportunities and foster a multinational culture that empowers everyone to reach their full potential.

Join us as we continue to push the boundaries of mobile gaming

**About this role:
We are looking for a Game Operations Associate. In this role, you are responsible for the daily operation and management of game products, continuously monitoring and optimizing product performance. You will also propose product improvement plans through data analysis and user feedback to enhance user experience and achieve data growth.

**Responsibilities**:

- Monitor and analyze operational data, respond promptly to abnormal fluctuations, and provide data-driven solutions.
- Follow up on the performance of new features, events, and game launches, collect user feedback, conduct data reviews, and promote product iteration and optimization.
- Manage related configurations in the operations backend, including commercialization, tracking statistics, and warning monitoring.
- Assist in resolving user issues, extract user needs from feedback, and drive product improvements to optimize user experience.
- Collaborate across departments, closely working with marketing, business, and technical teams to ensure information synchronization and effective implementation of requirements.

**Qualifications**:

- Bachelor’s degree or higher, with a preference for majors in data analysis, computer science, marketing, or related fields.
- Fresh graduates are welcome As long as you are passionate about the gaming industry with strong industry insights.
- Data-sensitive and skilled at identifying and diagnosing issues through data.
- Strong sense of responsibility and self-motivation, with good communication skills and a team spirit.
- Proficient in using Chinese as the working language due to the need to speak with Chinese speaking stakeholders



  • Singapore LIFE GAME PTE. LTD. Full time

    About IM30IM30 is a global gaming company on a mission to make time more interesting. Founded in 2015 by a group of passionate gamers, we've grown into an international team behind popular strategy titles like Last Shelter: Survival and Rise of Empires. As we continue to expand globally, Singapore is becoming our new international headquarters. At IM30, we...

  • Technical Associate

    2 days ago


    Singapore TIMEZONE SINGAPORE PTE. LTD. Full time

    To promptly repair games and card readers. To actively be involved with fault finding on games in venues. Repair power supplies, motors, chassis, PCB’s and other devices Carry out conversions and games modifications. Set up and install new games and the associated hardware. Fix and replace card readers. Perform periodic games...


  • Singapore Dream Global Holdings Pte Ltd Full time

    **MOBILE GAME OPERATION DIRECTOR** **Job Description**: 2. Understand every aspects and processing of online game operation. Strong sense of responsibility, positive attitude, able to work independently and have strong teamwork and communication skills, able to withstand high work pressure. 3. Logical and firm minded, eager to grow professional skills, and...


  • Singapore Dream Global Holdings Pte Ltd Full time

    **MOBILE GAME OPERATION SPECIALIST** **Job Description**: 1. Provide online consultation through chatting platforms for players to answer and deal with game issues. 2. Timely feedback and assist in handling abnormal situations of the game, good communication with players. 3. Integrate player feedback and provide improvement suggestions. 4. Understand user...

  • Games Technician

    2 days ago


    Singapore TIMEZONE SINGAPORE PTE. LTD. Full time

    **Games Technician** **Duties & Responsibilities**: - Repair and maintenance of games and card readers. - Repair power supplies, motors, chassis, PCB’s and other devices. - Carry out upgrading, conversions and games modifications. - Install install new games and associated hardware. - Keep an electronic log of all games issues and repairs. - Understand...

  • Games Technician

    2 days ago


    Singapore TIMEZONE SINGAPORE PTE. LTD. Full time

    **[ Link removed ] Duties & Responsibilities**: Repair and maintenance of games and card readers. Repair power supplies, motors, chassis, PCB’s and other devices. Carry out upgrading, conversions and games modifications. Install install new games and associated hardware. Keep an electronic log of all games issues and repairs. Understand how the Point of...


  • Singapore BLIN NETWORK PTE. LTD. Full time

    Successful candidate is responsible for the operation matter of Blin Network 5 days work week .(Hybrid working arrangement available) We are looking for a passionate and driven Game Operations Executive to join our team. In this role, you will be responsible for managing daily game operations, optimizing player engagement, and ensuring a seamless gaming...


  • Singapore VOLCANO ENTERTAINMENT PTE. LTD. Full time

    **Job Description: - Responsible for expanding and managing external cooperation resources related to game distribution, including game KOLs, game media, game exhibitions, game collaborations, and localization efforts, ensuring effective integration and optimal utilization of resources; - Work closely with the development team to track development progress,...


  • Singapore Cybertron Technology Solutions Pte Ltd Full time

    Head of Operations 1. Operations in charge person for oversea games website, strategy formulation, implementation, supervision and analysis; 2. Responsible for analyzing the behavior of game users and providing product optimization suggestions; 3. Coordinate and manage various internal and external resources, and achieve planning goals; 4. Undertake the KPI...


  • Singapore SKYWORK AI PTE. LTD. Full time

    Ark Games is Skywork AI - Kunlun's UGC game platform with global distribution in more than 150 countries and regions. In addition to covering MMO, ARPG and other mobile game categories, we try to incubate new categories such as quadratic and SLG, and coordinate development with other platform businesses of the company. The ideal Assistant Game Operations...