Senior Channel Operations Analyst

15 hours ago


Downtown Core, Singapore Juniper Networks Full time

In this role, you would be a key member of the APAC Channel Operations team. You will support the overall Channel Operations processes and daily functions. You are going to f acilitate all channel programs adherent to our policies internally & externally. This role will involve working with multiple functional teams regionally and globally to continue and improve channel experience. Also, y ou will analyze process and provide recommendations for improvement.

This role is to be based in our Singapore office.

Major Responsibilities:

- Manage Channel Program including
- Partner and Distributor onboarding and offboarding
- Partner re-leveling and program compliance/ certification
- Annual program compliance
- Global Incentive plan
- Global and regional Partner promotion program
- Deal Registration
- Support to implement GTM Channel Strategy
- Collaboration with WW team and APAC regional teams
- Escalation point of APAC team
- Partner results tabulation and communication
- Support Analytics for Channel leadership
- Partner and Distributor performance
- QBR or other ad-hoc requests
- Conduct ad-hoc analysis, and support related projects as needed.

**Required Skills**:

- 5+ years of experience in Channel Operations or similar role
- Advanced knowledge and experience of PRM (Salesforce), Vistex and Channel Mechanics
- Proficient knowledge of Microsoft Office Suite, most importantly Microsoft Excel
- Proactive, self-starter willing to understand the business
- Proven problem-solving skills, attention to detail
- Strong written and verbal communication skills
- Able to work under pressure, prioritizing the workload



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