Claims Executive, Employee Benefit

4 days ago

Downtown Core, Singapore eazy Pte Ltd Full time

Department: Health | Full Time
- At eazy, our purpose is to love what we do, and constantly challenge the status quo. We strongly believe in a good company culture, having “happy” employees, who provide the best customer service.

**A day in the life**:
Providing advice on making a claim and assessing the admissibility of a potential claim
- Handling possible claim appeals and all issues related to client management
- Monitoring and close follow up on progress of claims, update records of customer interaction
- Identifying reasons why full payment may not be made, ensuring accuracy of claim assessment, and resolving customer grievances
- Meeting and maintaining high level of frontline service
- Supporting the Department in daily business operations such as following-up on accurate information and documents from the client for processing purposes and handling Employee Movement Declarations from the client
- Any other ad-hoc duties as assigned

**What you need**:
At least a Diploma in Business Administration or equivalent
- Minimum 2-3 years of relevant experience in sales / customer service, or insurance
- BCP, PGI, ComGI, HI certifications is a plus
- Team player, detail-oriented, and accountability
- Good analytical, communication, presentation and time management skills
- A hunger to learn and grow with the firm

**What we offer**:

- Centrally located office in Anson Road, connected to Tanjong Pagar MRT
- Empowering of People
- Draw your own career map
- Promote Agile working environment with Hybrid work option
- Passion for building and motivating a dynamic competent team
- Collaborative culture that cherishes ideas in a respectful work environment
- Competitive Employee Benefits (flexible benefits, medical and wellness program)

**Why eazy**
- We believe that happy employees are the most productive employees. And that has always been our motto for the office environment.

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