Food Crew Leader

3 hours ago

Singapore DRY SPICY DIPS (PTE. LTD.) Full time

We are looking for a motivated and responsible **Food Services Crew Leader**to supervise daily front-of-house and back-of-house operations. You will assist in leading a team of service crew members, ensuring smooth service, food quality, cleanliness, and customer satisfaction.

This is a hands-on role ideal for someone with strong leadership skills, a customer-first mindset, and experience in food service operations.

**Key Responsibilities**:

- Supervise and guide food service crew during shifts
- Ensure high standards of customer service, food hygiene, and cleanliness
- Assist in onboarding and training new crew members
- Monitor staff performance and provide real-time feedback or coaching
- Handle customer inquiries and resolve complaints professionally
- Coordinate service flow and food delivery from kitchen to table or counter
- Manage opening and closing duties, including stock checks and cash handling
- Ensure compliance with food safety regulations (e.g., SFA, HACCP guidelines)
- Report maintenance issues or supply shortages to management
- Assist with basic food prep and cashiering when necessary

**Requirements**:

- Minimum Secondary School or Diploma qualification
- At least 1-2 years of experience in food service or F&B operations, with team lead exposure preferred
- Strong leadership, communication, and people management skills
- Able to lead by example and work under pressure in a fast-paced environment
- Knowledge of food hygiene standards and safety protocols
- Willing to work shifts, weekends, and public holidays as required
- Friendly, reliable, and service-oriented

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