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Customer Support Executive

2 weeks ago

Woodlands, Singapore Get. Career Full time

No experience needed, training will be provided. Fresh grads and undergrads welcome to apply

**Responsibilities**:

- Assist in providing customer service to existing clients
- Answer customer inquiries via phone calls and escalate urgent cases
- Respond to feedback and comments on social media sites
- Follow up with new customers post sales
- Maintain up-to-date records on customer interactions; inquiries, feedback, complaints and pending/resolved cases
- Generate monthly reports for the sales team
- Other ad-hoc duties as assigned by supervisor

**Job Requirements**
- Minimum GCE 'A' Levels/Diploma
- Fluent in English and Mandarin (to liaise with Mandarin speaking customers)

**Benefits**
- Full training provided
- Gain working experience in corporate sector
- Good resume booster
- Fun and supportive working environment

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: $3,000.00 - $3,500.00 per month

**Benefits**:

- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus
- Yearly bonus

Work Location: In person