Customer Service Representative

1 week ago


Paya Lebar Road, Singapore Skillsforce Management Consultancy Pte Ltd Full time

Our client is a US MNC - office location at Yishun. This is a contract role for 9 months ; and it is possible for a conversion into a permanent role.

Work hours (Monday to Friday: 8am to 5pm) and work arrangement is hybrid. Training is provided.

**Customer Support & Sales Operation Specialist (Support Korea Market)**
- **Job Description**_
- Coordinate and responsible for end-to-end Service Contracts Management, which includes quotation creation, contracts activations and invoice management.
- Ensure prompt and accurate activation, renewal and billings to customer per contract terms
- Modifies quotations according to terms agreed under deals when deemed necessary.
- Perform relevant document checks ensuring alignment with company’s policies, processes and legal requirements
- Responsible for managing Service Orders in CRM, triggering invoicing in a timely manner
- Timely follow up with Customer Service Organization for any incomplete documentation
- Works closely with other business partners to support change requests, with proactive communication to customers and provide problem resolutions
- Maintains completeness and integrity of service contract data in the CRM system
- Timely archival of order packages in CRM system
- Performing on miscellaneous duties and projects as assigned.
- **Job Qualifications**_
- Diploma or University Degree in Business Management, Business Administration or any other related field and equivalent experience in customer service operations.
- Strong communication skills in both written and verbal English and Korean
- Proficiency in MS Office - Word, Excel
- Knowledge in CRM, SAP or similar ERP system is preferred but not mandatory
- The ability to work in a fast-paced, culturally diverse environment, and prioritize among competing tasks
- Equipped with business acumen preferred, with customer centric mindset
- Good team player who can cooperate cohesively within the team and with cross functional teams
- Fast and meticulous attention to details worker who can handle orders accurately and efficiently.
- Proactive problem solver who can make sound decisions, escalate appropriately
- Comfortable with technology and IT tools
- Ability to work extended hours when necessary, especially on the last few business days of the month.
- Proficiency in both written and verbal Korean language is required

**Job Types**: Full-time, Contract
Contract length: 9 months

Pay: $4,800.00 - $5,500.00 per month

Schedule:

- Monday to Friday

**Experience**:

- sales order processing: 1 year (required)

**Location**:

- Singapore 409051 (preferred)

Work Location: In person



  • Anson Road, Singapore Omnia Office Pte Ltd Full time

    **Roles and Responsibilities**: Join our vibrant and fun-loving team as a customer service representative, where every day is an opportunity to make a positive impact on our clients and the company. We're not just about business—our culture is rooted in creating meaningful connections, fostering a supportive environment, and genuinely loving what we do. In...


  • Paya Lebar, Singapore FRESH CLEANING PTE. LTD. Full time

    Handle end-to-end customer queries - Provide estimate pricing and arrange site survey appointment if required - Maintain and build good relationship with existing customers - Follow up with customers - Sales administration - Complete the daily operational tasks on time - Build and grow customer and prospects database - Ad-hoc assignment as deem fit Job...


  • Paya Lebar, Singapore Tokyo Electron Limited Full time

    **JOB DESCRIPTION** **Job Title**Customer Service Associate **Job Purpose and Content** We are seeking for aspiring **Customer Service Associate** to join our talented team. Our ideal smooth order fulfilment processes. What you will be doing: - Process quotations, purchase orders and sales orders - Manage Customer Consignment Programs - Responsible for...


  • Paya Lebar, Singapore COMENOW PTE. LTD. Full time

    2 years exp **Roles & Responsibilities** We are looking for highly committed and motivated individuals with great passion for deliverance of high quality service experience. You will help set the standards and work in a fast paced, fun and dynamic environment. Promising colleagues will enjoy great career progression and stock...


  • Paya Lebar, Singapore Tokyo Electron Limited Full time

    *** **Job Title **Customer Service Associate **Job Purpose and Content** - Process quotations, purchase orders and sales orders - Manage Customer Consignment Programs - Responsible for On-time deliveries for Both Internal Customers (Engineers) & External Customers. Work closely with customers, vendors and engineers to ensure On-time deliveries to meet...


  • Paya Lebar, Singapore Aespere Group Pte Ltd Full time $28,800 - $32,400 per year

    Company OverviewEstablished in 1967, Kin Teck Tong is a trusted Singaporean Traditional Chinese Medicine (TCM) brand with deep roots in Chinese medicinal herbs. Since 2005, we've evolved into a modern TCM clinic group, offering a full range of health and wellness services through 14 clinics under the "Modern Chinese Medical" and "Premier Chinese Medical"...


  • Paya Lebar Road, Singapore MCL Worldwide (S) Pte Ltd Full time

    **Customer Service (Import / Export)** **Job Description**: - Oversees daily shipments/enquiries/LCL consolidation/FCL shipments - Liaise with customer on operation issues. - Import/Export consolidation planning - Import and export documents & liaising with overseas agent - Responding customer queries. - Verify Overseas & Contractors' invoices - Invoice...


  • Paya Lebar, Singapore The Supreme HR Advisory Pte Ltd Full time $2,500 - $2,800 per year

    Position:  Customer Service Officer – EnforcementWorking days: 5. 5 daysWorking time:  Mon to Fri 9am-6pm/10am -7pm, Sat 9am-1pm /10am -2pm (can choose)Salary range: $2500 - $2800Working location: Paya LebarResponsibilitiesWorking with the customer on their vehicle damage report in the form of outbound calls, emails or onsite visits.Required to...


  • Paya Lebar, Singapore TOSCANO PTE. LTD. Full time

    **Job summary** A Tocco Toscano Customer Service and Operations Executive enjoys interacting with customers and handles all enquiries professionally and amicably, while working closely with the #ToscanoCrew to ensure customers’ problems are resolved. You will also process day-to-day orders and ensure customers receive their orders with a smile. Most...


  • Paya Lebar, Singapore TOSCANO PTE. LTD. Full time

    **Job summary** A Tocco Toscano Customer Service and Operations Executive enjoys interacting with customers and handles all enquiries professionally and amicably, while working closely with the #ToscanoCrew to ensure customers’ problems are resolved. You will also process day-to-day orders and ensure customers receive their orders with a smile. Most...