QA Executive

**Job Scope**:
**Key Responsibilities**:
**1. Food Safety Management System (FSMS) Development & Maintenance**
- Assist in establishing, maintaining, and updating the company’s FSMS (e.g., HACCP, FSSC 22000, ISO standards) and ensure alignment with regulatory and customer-specific requirements.
- Lead or support the documentation of food safety policies, procedures, and work instructions.
- Support system upgrades and protocol revisions in response to audits, incidents, or process improvements.

**2. Corrective and Preventive Action (CAPA) & Root Cause Analysis**
- Coordinate the investigation of non-conformances, customer complaints, audit findings, and process deviations.
- Facilitate root cause analysis using structured methods (e.g., 5 Whys, Fishbone Diagram) to identify underlying issues.
- Develop and track corrective and preventive action (CAPA) plans, ensuring timely resolution and verification of effectiveness.

**3. Risk Assessment & Hazard Analysis**
- Conduct and update risk assessments and hazard analyses across the production processes, in accordance with HACCP principles.
- Evaluate risks related to raw materials, processing steps, equipment, packaging, personnel hygiene, and environment.
- Work collaboratively with departments to implement control measures and mitigation strategies.

**4. Internal Audits & External Audit Readiness**
- Plan, execute, and document internal audits (GMP, hygiene, FSMS, traceability) in line with the audit schedule.
- Participate in third-party and customer audits, ensuring readiness of documentation, site practices, and corrective action responses.
- Maintain a strong audit trail and support continuous improvement initiatives based on audit outcomes.

**5. Staff Training & Competency Building**
- Assist in designing and conducting training programs for new hires and existing staff on GMP, food safety policies, hygiene, allergen management, and emergency response.
- Track training attendance and evaluate staff competency through periodic assessments and refresher sessions.
- Promote food safety culture and awareness at all levels of the organization.

**6. Continuous Improvement Initiatives**
- Analyse data from audits, inspections, and incident reports to identify areas for improvement.
- Drive and monitor continuous improvement plans and quality initiatives.

**7. Documentation & System Control**
- Maintain accurate and up-to-date SOPs, validation records, QA logs, and inspection checklists.
- Ensure document traceability and data integrity.

**8. Supplier & Raw Material Quality Management**
- Collaborate with the Purchasing team on supplier evaluation, raw material approval, and ongoing performance monitoring.
- Participate in supplier audits, raw material risk assessments, and food fraud vulnerability assessments.
- Implement Food Fraud and Food Defense mitigation strategies for the supply chain.

**9. R&D and New Product Development (NPD) Support**
- Work with R&D to review raw materials, product formulations, and process changes.
- Provide QA input during new product trials and shelf-life studies.
- Ensure food safety and compliance requirements are integrated into all new launches.

**10. QAQC Reporting & Management Reviews**
- Compile and analyse QAQC reports, including results from inspections, audits, GMP checks, product non-conformances, and microbiological testing.
- Consolidate quarterly reports highlighting key food safety and quality KPIs, trends, and CAPA statuses.
- Support the preparation and presentation of QAQC data for quarterly and annual **Management Review Meetings**, including summaries of system performance, risk analysis, supplier quality, customer feedback, and improvement plans.

**Job Requirements**:

- Diploma or Degree in Food Science, Food Technology, Microbiology, or a related discipline.
- At least 2 - 3 years of experience in QA roles within a food manufacturing environment.
- Sound knowledge of HACCP, GMP, ISO/FSSC 22000, food safety regulations, and documentation control.
- Experience in supplier quality management, raw material evaluation, and food fraud prevention is an advantage.
- Proficiency in internal audits, CAPA management, and root cause analysis methodologies.
- Strong coordination and communication skills to engage effectively with internal departments (Purchasing, R&D, Production).
- Detail-oriented with good data analysis and reporting abilities.
- Proficient in Microsoft Office and QA management systems/software.