IT Network Manager

1 week ago

Singapore GOIP BUSINESS SOLUTION PTE. LTD. Full time

**Key Responsibilities**

**Technical Leadership & Project Management**
- Lead and mentor a team of network engineers, fostering a culture of accountability, collaboration, and continuous improvement.
- Oversee planning, execution, and support of infrastructure projects, ensuring alignment with business goals and timelines.
- Manage project timelines, resource allocation, and stakeholder communication to ensure successful delivery.

**Network Architecture & Operations**
- Design, implement, and maintain enterprise-grade network solutions including MPLS, SD-WAN, DIA, and hybrid cloud connectivity.
- Configure and maintain routers, switches, firewalls, and VPNs across multi-vendor platforms (Cisco, Juniper, Fortinet).
- Optimize BGP routing policies and troubleshoot complex Layer 3 issues across domestic and international links.
- Ensure high availability and redundancy of network infrastructure through proactive monitoring and failover planning.

**Client & Stakeholder Engagement**
- Serve as a technical point of contact for clients, providing consultation, solution design, and post-deployment support.
- Collaborate with internal teams (Sales, NOC, Engineering) to align technical solutions with business requirements.
- Prepare and present technical documentation, network diagrams, and change management plans.

**Compliance & Documentation**
- Ensure all deployments comply with SLA, QoS, and security standards.
- Maintain accurate documentation of network architecture, configurations, and operational procedures.
- Conduct regular audits and risk assessments to identify vulnerabilities and recommend improvements.

**Cross-Border Coordination**
- Work closely with regional/global teams to support cross-border service delivery and international network integration.
- Coordinate with data center providers, telco carriers, and third-party vendors for provisioning and troubleshooting.

**Technical Qualifications**
- Bachelor’s degree in Computer Science, Network Engineering, or related field.
- Minimum **5 years of hands-on experience**in network engineering, with experience **in a leadership role**.
- Strong expertise in **BGP, OSPF, TCP/IP, VLANs**, and firewall policies.
- Proficient in configuring and troubleshooting **Cisco IOS/XE, Juniper JunOS**, and Fortinet platforms.
- Industry certifications such as **CCNP, CCIE, JNCIP, or equivalent**are highly preferred.
- Experience with network monitoring tools (e.g.,, PRTG) is a plus.

**Soft Skills & Leadership Traits**
- Proven ability to **lead and motivate technical teams**, delegate effectively, and manage performance.
- Strong **communication skills**, with the ability to explain complex technical concepts to non-technical stakeholders.
- Excellent **problem-solving and analytical thinking**, especially under pressure or during incident response.
- High level of **adaptability and resilience**, especially in dynamic and fast-paced environments.
- Strong **stakeholder management**and interpersonal skills, with a customer-centric mindset.
- Ability to **prioritize tasks**, manage multiple projects simultaneously, and meet tight deadlines.
- Demonstrated **ownership and accountability**in delivering results and driving continuous improvement.

**Other Requirements**
- Willingness to provide **after-hours support**, including weekends and on-call rotations.
- Able to travel within Singapore and occasionally overseas for project deployments.

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