On-site Eap Counsellor

**On-site EAP Counsellor**

Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and in-person to over 75 million individuals across 116,000 organizations in more than 200 countries and territories.

We are seeking an individual who is passionate about helping others clinically, has excellent verbal and written communication skills, is diligent in time-management, has proficient computer skills including Microsoft Word, Excel, and PowerPoint, and has executive coaching experience.

**Responsibilities**:

- Provides an integrated EAP service onsite within the Client Organisation consisting of intake and assessment, support, triage, referral, clinical case management and crisis management.
- Delivers short-term counselling services in a responsive, efficient, ethical, and professional manner. Maintaining client confidentiality as expected by ethical standards.
- Refers clients to appropriate resources and thoroughly maintains clinical documentation in computerised system for follow-up regarding clinical and work-life services.
- Completes assessments with clients expressing various issues (e.g. substance abuse, mental health, and family concerns) that may be impacting work performance in order to make a clinical recommendation.
- Conducts Critical Incident support.
- Provides consultative support to managers.
- Facilitates trainings within scope of practice.
- Implements strategic activities for the organization.
- Undertakes additional tasks as identified by Clinical Management/Client Organisation.

**Requirements**:

- Master’s degree or diploma in Psychology, Counselling, or related field.
- A minimum of 5 years post-graduate counselling experience.
- Experience working with diverse populations globally.
- Experience working with trauma and Critical Incidents.
- Training and presentation skills.
- EAP knowledge and experience working with legal/HR teams.
- Ability to speak fluent English and Mandarin

**Benefits**:
Group Insurance program through CXA/GE, Gym reimbursement, Tuition reimbursement, EAP Support Services, Mentorship program, WPO Cares, Employee exchange programme, Comprehensive training provided for this position.