Assistant Customer Business Development Manager

**JOB TITLE: ASSISTANT CUSTOMER BUSINESS DEVELOPMENT MANAGER**

**JOB LOCATION: SINGAPORE**

**ABOUT UNILEVER**

Unilever is one of the world’s leading suppliers of Beauty & Wellbeing, Personal Care, Home Care, Nutrition products, with sales in over 190 countries and products used by 3.4 billion people every day. We have 127,000 employees and generated sales of €60.1 billion in 2022.

Our vision is to be the global leader in sustainable business and to demonstrate how our purpose-led, future-fit business model drives superior performance. We have a long tradition of being a progressive, responsible business.

The Unilever Compass, our sustainable business strategy, is set out to help us deliver superior performance and drive sustainable and responsible growth, while:

- improving the health of the planet;
- improving people's health, confidence and wellbeing;
- and contributing to a fairer and more socially inclusive world.

The incumbent will lead end-to-end management of business initiatives in Singapore for ecommerce customers & DFI. The incumbent will be responsible for achievement of the topline & bottom-line growth of the channel and customers.

**KEY RESPONSBILITIES**:

- ** Sustainable Customer Growth**
- Responsible for top-line growth for the eCommerce & DFI account by developing and implementing the levers of portfolio, route-to-market, efficient fulfilment, financial hygiene and positive customer experience
- Demonstrate exceptional interpersonal skills to build long-lasting strategic relationships with the customer
- Manages promo investment with the customer ensuring all finance accruals are completed in a timely manner
- Provide clear objectives and deliverables for partners and delivers the agreed plan against targets
- Provides timely feedback on the plan to ensure adjustments can be made to implement the optimal plan
- To lead joint business planning with key retailers
- ** Execution Rigor**
- Build processes to drive efficiency in execution in terms of on-shelf availability, pricing strategies, media assets and understanding the customer shopping journey
- Manage promo & media investments (on
- and off-retail platforms)
- Ensuring speed to market for new product launches to land fast and with impact
- Tracking of PO status to ensure timely and prompt fulfilment & to achieve retailer’s service level requirements
- Tracking of trade spending and evaluation of efficiency of promotional investments
- ** Working with collaborative teams**
- Negotiate both strategically and tactically in an agile, fast-paced channel with external & internal stakeholders to deliver on agreed business results
- Lead on the execution of the end-to-end internal administrative processes
- ** Unlocking Capabilities**
- Demonstrate the drive to build capabilities to solve business problems and curiosity to test and learn
- Share learnings with Regional eCommunity and internal stakeholders

**KEY REQUIREMENTS**:

- 5+ years of commercial experience with focus on eCommerce and Modern Trade within FMCG industry
- Category knowledge in FMCG industry
- Business experience within category strategy planning or shopper marketing will be a plus point.
- Ability to operate on a cross-national scale and develop remote management skills
- Exhibit good communication skills and demonstrate strong partnership with cross-functional teams and stakeholders
- Ability to seize the big picture and to deep dive into details when necessary
- Deep consumer empathy and inquisitiveness to find solutions beyond the obvious
- Ability to challenge the status quo and ask the question why not
- Financial statement understanding (P&L statement, management of trade funds)
- **The roles of duties are not exhaustive and may change according to business requirements._

**TO APPLY