Technical Support Engineer

2 days ago


Singapore Halcyon Knights - LogicMelon Full time

APAC role ,taking care of multiple territories. Working for Public listed cyber company
- Offering a favourable market competitive package, for a mid level Tech engineer
- Fully remote role, reporting to lead in Australia.

The company is actively looking for a Technical Support Engineer, who can actively guide cusotmers on how best to navigate and leverage the company's suit of products.

Be an integral part of small team of Support Engineers, who resolve technical issues, utilizing various sources of knowledge.

The territory you will handle is mainly within the APAC region, focusing on large customers in Singapore and surrounding ASEAN countries. You will be speaking to an array of people on an operational level, such as Security Admins, Sys Admins, CISO's and Business owners.

The role will report directly to your team lead based in Perth.
- Existing working knowledging of troubleshooting with Active Directory, Windows file servers.
- Past experience in Troubleshooting and resolving customer systems remotely.
- This role has a large focus on Soft skills and communication as it is first and foremost a customer facing role.
- Ideally coming from a Data storage background.
- It is a Mid senior level position, 5-7 years of relevant experience would be necessary.
- Speaking of either Mandarin, Hindi or Japanese language.

The company is specifically looking for the best talent for the role and is willing compensate as such. This is a foundation team hire for the Support side based in Singapore. As the reporting is based overseas, this can be considered a fully remote role.

96144



  • Singapore PH HYDRAULICS & ENGINEERING PTE. LTD. Full time

    We are looking for a highly skilled and motivated Technical Support Engineer to join our team in the Offshore & Hydraulics Industry . The successful candidate will provide technical expertise and support to our clients and sales teams, ensuring that our clients receive tailored solutions for their offshore and hydraulic needs. This role involves providing...


  • Singapore Ph Hydraulics Full time

    We are looking for a highly skilled and motivated Technical Support Engineer to join our team in the Offshore & Hydraulics Industry . The successful candidate will provide technical expertise and support to our clients and sales teams, ensuring that our clients receive tailored solutions for their offshore and hydraulic needs. This role involves providing...


  • Singapore Sheng Siong Group Full time

    Technical Support Engineer / Senior Technical Support Engineer Provide technical support to end-users, resolving hardware and software issues efficiently. Prepare technical report on support issues, including feedback, analysis, and recommendations for improvement. Maintain, troubleshoot, and support IT equipment such as laptops, desktops, printers, network...


  • Singapore Henderson Scott Full time

    **Technical Support Engineer - APAC / Cyber Security Start-Up Vendor** **Salary**: Paying up to $80k SGD **Location**: Singapore. Hybrid role - you will need to go into the office 2-3 times a week. Exciting opportunity for a support engineer/system engineer to join a pre-IPO cyber security vendor in Singapore. You will work with their customers to...


  • Singapore Ireckonu - Hotel Middleware & CDP+ Full time

    Overview Technical Support Engineer at Ireckonu - Hotel Middleware & CDP+Join to apply for the Technical Support Engineer role. You will be the first line of defense in ensuring the smooth operation of our Azure Cloud infrastructure and integrated systems. You’ll provide hands-on technical support to our hospitality clients, resolve incoming issues...


  • Singapore STYL SOLUTIONS PTE. LTD. Full time

    **ABOUT STYL SOLUTIONS** Ride on the wave of Industry 4.0! Join STYL Solutions in the forefront of using Fintech and IoT technologies for smart city/nation transformation. Our vision is to use Fintech and IoT to create smart and efficient cities that enhances Quality of Life through convenience and healthier living. *** We are looking for a Technical...


  • Singapore VALLEN SINGAPORE PTE. LTD. Full time

    As Senior Technical Support Executive, you review and study technical requirement, liaise with principal and customer and provide innovative technical solutions to customers, add value to their operations and strengthen relationships with them. You will play a vital role in guiding and supporting the team in technical matters and problem solving. What will...


  • Singapore PROTECFIRE ENGINEERING PTE. LTD. Full time

    Provide all level of technical training, pre-sales technical support, system design and post sales installation, commissioning, on-site training and training for end-users and distributors. - Provide maintenance and servicing/repairing of equipment and systems at site. - Assist sales team to prepare technical specification, CAD schematic drawings, bill of...


  • Singapore Tableau Full time

    **Job Category **:Customer Success Group **Job Details**: **What you'll be doing...** This role must ramp up quickly in knowledge of Tableau’s Desktop and Server Products, including licensing, activation-related installation specifications/settings, and configuration requirements for optimal product performance. In addition to working with customers, the...


  • Singapore ATLAS VENDING SOLUTIONS PTE LTD Full time

    Qualification - Diploma in Electro-mechanical or Mechatronics Engineering - Technical support to vending machine related to hardware or software issues - Repair and service works related to vending machines’ electronics and control systems - Able to provide support to inhouse and onsite operations - Able to evaluate and deploy new technologies for vending...