Assistant Vice President, Operations Control Group
2 weeks ago
**Responsibilities**:
- Monitor, process and update customer account instructions from front offices and inter-departments for timely action.
- Monitor, process and review dormant account, fall below fee and audit confirmations for timely action.
- Perform day end reconciliation to ensure accuracy and completeness of these instructions.
- Preparation of periodic reports to HO or FCG, if applicable.
- Filing/Archiving/Warehousing of processed transactions/reports.
Job rotation to credit limit maintenance sections within OCG but not limited to below:
- Monitor credit limit instructions from front offices and inter-departments for timely action.
- Process such instruction (not limited to renewal, revaluation, group limit, line limit etc) and ensure accuracy and completeness.
- Preparation of periodic reports to HO or FCG, if applicable.
- Filing/Archiving/Warehousing of processed transactions/reports.
**Job Requirements**
- Degree in any discipline.
- At least 3-5 years working experience in customer setup / Credit operations of a bank.
- Good track record of initiating and implementing operation processes improvement projects.
- Sound knowledge in the operations of customer account maintenance and audit confirmation.
- Proficient in Microsoft Office, advanced excel skills and macro.
- Good communication, writing and stakeholders management skills.
- A team lead / player who can cover both maker and checker roles.
- Ability to manage high volume and deliver on a tight timeline with limited resources.
- Experience in team management.
- Willingness to learn, diligent, organized and meticulous.
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