Production Support Analyst
3 days ago
**Job Information**:
Industry
**Banking**
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Salary
**8500**
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Work Experience
**4-6 years**
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City
**Alexandra Road**
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State/Province
**Singapore**
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Country
**Singapore**
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Zip/Postal Code
**119954**
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- platform (e.g. Customer on boarding, STP Account Opening etc.).
- Experienced in Microsoft Dynamics CRM, MS SQL Server, Unix, Oracle with Production Support and Administration experience primarily in
- L2 Support role.
- The specialized Applications Support IT Production Support Engineer is responsible to Deliver a 1st class Production Support service to
- Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within
- team, manager and department, Drive technical remediation in line with agreed non-functional requirements, Evidence continual service
- improvement of processes and tasks (via automation), Ensures essential process / procedures are followed and contribute to defining
- standards, Coach and be receptive to coaching to uplift the team’s and your individual knowledge, Communicate complex technical issues
- to business users in a language they understand, Contribute in effective knowledge management best practices within team and
- organization
**Benefits**:
**What we can offer you**
- Diverse and dynamic work environment
- Work-life balance and support for career development
- An amazing life inside the element
- Annual Leave. Medical Leave, Insurance Coverage, Yearly appraisal
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