Production Support Analyst

2 days ago


Queenstown, Singapore Quess Corp Limited Full time

**Job Information**:
Industry

**Banking**
***

Salary

**8500**
***

Work Experience

**4-6 years**
***

City

**Alexandra Road**
***

State/Province

**Singapore**
***

Country

**Singapore**
***

Zip/Postal Code

**119954**
***
- platform (e.g. Customer on boarding, STP Account Opening etc.).
- Experienced in Microsoft Dynamics CRM, MS SQL Server, Unix, Oracle with Production Support and Administration experience primarily in
- L2 Support role.
- The specialized Applications Support IT Production Support Engineer is responsible to Deliver a 1st class Production Support service to
- Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within
- team, manager and department, Drive technical remediation in line with agreed non-functional requirements, Evidence continual service
- improvement of processes and tasks (via automation), Ensures essential process / procedures are followed and contribute to defining
- standards, Coach and be receptive to coaching to uplift the team’s and your individual knowledge, Communicate complex technical issues
- to business users in a language they understand, Contribute in effective knowledge management best practices within team and
- organization

**Benefits**:
**What we can offer you**
- Diverse and dynamic work environment
- Work-life balance and support for career development
- An amazing life inside the element
- Annual Leave. Medical Leave, Insurance Coverage, Yearly appraisal


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