 
						Customer Service Officer
3 days ago
**About Us**
Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.
The primary role of the Contact Centre Officer (Customer Service Executive) is to receive incoming calls in relation to customers’ enquiries and deliver excellent service.
This role includes handling all type of enquiries in a multi
**Key Responsibilities**
- chat professionally and efficiently
- May be required to work in one or multiple skill-sets over various contact channels
- To obtain and verify caller’s information to determine eligibility by matching caller’s information to requirements and system records
- To effectively explain company products and services to existing and new customers
- To offer alternative solutions where appropriate with the objective of retaining customers satisfaction
- To arrange call back for any drop calls and manage customer’s expectation.
- To maintain the highest level of confidentiality with all information obtained
- To escalate and report serious complaint to supervisor for guidance and assistance
- Coordinates with Supervisor in handling important client complaints
- To update job knowledge by studying new products and participating in training opportunities
- To take a pro-active approach towards suggesting improvement on work processes and customer experience
- To ensure monthly KPIs are met
- Comply with all department and company procedures, policies and regulations
- Undertake any assignments as and when assigned
**Requirements**:
- 2 years relevant experience in Contact Centre and Customer Service environment
- Polytechnic or Degree Holder with Banking certifications
- Microsoft Office (Words, Excel, PowerPoint, Outlook) and accurate typing skills
- Ability to work efficiently in a high demand, team oriented and fast -paced environment
- Excellent customer service skills, attentiveness, information retention and diplomacy in dealing with customers.
- Good verbal and written communication
- Strong inter-personal Communications
- 
					  Customer Service Officer3 days ago 
 Singapore Customer Service Officer (Luxurious Beauty Spa) Full time**- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,... 
- 
					  Customer Service Officer2 weeks ago 
 Singapore SAFRA National Service Association Full timeCUSTOMER SERVICES OFFICER @JR Singaporean only Duties / Tasks Counter Duties Attend to general members’ and guests’ enquiries on Clubhouse and association level activities and facilities. Process all Clubhouses booking in the computer system (SAFRA Management System – Online, etc). To know the use of manual receipts / the rates, in the event of a... 
- 
					  Customer Service Officer3 days ago 
 Singapore GLOBAL WATCH SERVICE CENTRE PTE. LTD. Full time**Duties & Responsibilities** Ø Ensure high standards and excellence in customer service experience for all enquiries’ Ø Attend to enquiries of customers: walk-in, call-in, write-in on online platforms Ø Attend to customers check-in watches Ø Process document for check-in and take photographs of check-in watches Ø Liaise with Chief Technician for... 
- 
					  Temp Customer Service Officer5 days ago 
 Singapore SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD. Full time**CONTRACT JOBS!**: **(5 Months)**: **TEMP CUSTOMER SERVICE OFFICER**: **(LOCAL ADMISSIONS)**: SINGAPOREANS/ PRs ONLY **( **Salary - **$2,000 to $2,300 **) **LOCATION** Jurong | Pioneer **JOB DESCRIPTION** - To assist in answering calls for the Call Centre. - Assist in other ad hoc duties assigned by the reporting Supervisor. **WORKING HOURS** - Mondays... 
- 
					  Customer Service Officer2 weeks ago 
 Singapore NEWAY TRAVEL SERVICE PTE. LTD. Full timeIn this position, you will be assisting our clients via phone to assist them with their travel queries. Assistance required is included but not limited to, booking of flight tickets, booking of admission tickets, provide information on visa requirements, planning of travel itinerary. - Experience in both inbound and outbound travel industry - Able to work... 
- 
					  Customer Service1 week ago 
 Singapore Watch Repair Service Centre Full time $4,000 - $6,000 per yearJob Description / 职责描述:Minimum GCE 'O' Level / Diploma in Business, Retail, or related fieldAt least 1 year of experience in luxury watch sales/service (preferred), OR luxury goods customer service, OR direct customer-facing retail/service roleAble to identify and describe common watch issues (e.g., timekeeping problems, water damage, winding/power... 
- 
					  Customer Service Officer1 week ago 
 Singapore JJ CONSULTING SERVICES Full timeCustomer Service Officer (Office Hours/ Ang Mo Kio) Our Client is an established company in Singapore, who is seeking to recruit Customer Service Officers. Trainings are provided/ Fresh Graduates Welcome! Job Responsibilities - Provide quality customer service to customers either by telephone or electronically - Respond and follow up promptly to customer... 
- 
					  Customer Service Officer3 days ago 
 Singapore AN DIGITAL LOCK PTE. LTD. Full time**Job Posting: Customer Service Officer at AN Digital Lock** **Company**: AN Digital Lock **Location**: 2 Gambas Crescent Singapore 747044 AN Digital Lock is a leading provider of digital door lock solutions, dedicated to ensuring the security and convenience of our customers' homes and businesses. We are currently seeking a Customer Service Officer to... 
- 
					
					
 Singapore Public Service Division Full time $80,000 - $120,000 per year[What the role is]The National Library Board (NLB) nurtures Readers for Life, Learning Communities and a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore, the National Library and the National Archives of Singapore. At NLB, you can look forward to a flexible, hybrid work environment with... 
- 
					  Customer Service Officer7 days ago 
 Singapore WANGFU ELITE PTE. LTD. Full timeCustomer Service Officer responsibilities include responding to customer service inquiries, finding appropriate solutions, and updating customer accounts or services. **Responsibilities** - Greet customers warmly and ascertain problem or reason for calling with an enthusiastic attitude. - Work well with fellow customer service officers and Front of House...