Customer Service Ambassador @ Chinatown Heritage Centre
1 day ago
Founded in 2015, Woopa Travels is a new generation travel agency and destination management company. We re-invent the travel experience and combine adventure with professional storytelling to create quality experiences for every traveller. The Company manages the following leading tour operator brands: Monster Day Tours, Lion Heartlanders and UBE.
Are you a hardworking, results-oriented, and fun team player with a passion for the travel and tourism industry? Do you excel in customer service? If so, you might be the perfect fit for our team at the Chinatown Heritage Centre in Singapore. Join us and play a critical role in our daily operations as we continue to grow and thrive in the post-pandemic travel industry.
Job Responsibilities
- Manage ticketing, merchandising, tour scheduling, and overall visitor experience at the Chinatown Heritage Centre.
- Provide exceptional customer service for admissions, bookings, registrations, and visitor inquiries.
- Ensure exhibits are well-maintained, clean, and in good working condition.
- Maintain all equipment and logistics, ensuring the security of items.
- Facilitate and liaise with tour guides for the commencement of guided programs.
- Attend all required training sessions and updates.
- Uphold a high standard of customer service.
- Handle feedback and complaints promptly and professionally.
- Compile daily reports for the Centre Director and Manager.
- Perform other ad-hoc duties as assigned.
Skills and Experience
- Excellent verbal and interpersonal skills.
- Strong organisational and multitasking abilities.
- Willingness to work in a fast-paced environment and continuously learn.
- Proficiency in MS Office and tour management software.
- Ability to work under pressure and meet deadlines.
- Knowledge of travel regulations and industry standards.
- Fluency in English and preferably one other language, both verbal and written.
- For part-time, availability to work at least six shifts a week, including public holidays and weekends.
Education
- A background in tourism and hospitality is preferred.
- Fresh graduates are welcome to apply.
Salary
- Part-time: S$10 - S$12 per hour
Shift schedule
- Part Time: Morning Shift (930am to 230pm) / Afternoon Shift (230pm to 730pm)
**Job Types**: Full-time, Part-time
Pay: $800.00 - $2,500.00 per month
Expected hours: No more than 30 per week
Schedule:
- Day shift
- Early shift
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Overtime pay
Work Location: In person
Application Deadline: 30/07/2025
-
Customer Service Officer
2 weeks ago
Outram, Singapore PERENNIAL (SINGAPORE) RETAIL MANAGEMENT PTE. LTD. Full timeResponsibilities Provide excellent customer service to shoppers and visitors Attend to queries and feedback from shoppers and tenants Assist in customer loyalty programmes and redemption of reward programmes Play an active role during promotions and marketing campaigns Any other duties as assign by the Centre Management Office. Requirements Minimum GCE 'O'...
-
Cleaner
2 weeks ago
Outram, Singapore HIRERITE PTE. LTD. Full timeI am looking for a full time cleaning person that is local for up to 3 years, minimum of 6 months. Monday to Sunday (7 Days a week, once a month off day) Time: 9:00AM to 3:00PM **Salary**: $1740 with CPF contribution Job Description: Basic cleaning & maintenance of a heritage centre in chinatown. Location: 48 Pagoda St, Singapore 059207 Pay: $1,740.00...
-
Piano | Violin | Cello Music Teacher
1 week ago
Outram, Singapore THE SUPREME HR ADVISORY PTE. LTD. Full timeMusic Teacher (Piano & Violin & Cello)5 Days | Friday to Tuesday Salary: $3,100 – $4,200 per month + Uncapped Commissions Address: Chinatown MRT nearby Requirements Minimum Diploma in Music , with a degree preferred. At least 2 years of teaching experience Responsibilities Deliver engaging violin lessons to students, tailored to individual learning needs....
-
Retail Executive
2 weeks ago
Outram, Singapore THE SUPREME HR ADVISORY PTE. LTD. Full timeRetail Executive Salary: $2100 - $2500Working days : 44 hours shift (5 days rotating)Shop operation hours: 11am - 930pm Location: Chinatown / Suntec (to be discuss)Job Responsibilities In charge of the retail shop, manage and guide retail staff and train new employee Manage our retail shop to actively promote and sell our products Manage retail shop product...
-
Barista Supervisor/ Chinatown
2 weeks ago
Outram, Singapore 22 CROSS ST PTE. LTD. Full timePosition: Barista cum Service Salary: S$ 3,000-3,200Working Days & Hours: 5 days work week The restaurant: Join us at Yān Huo, a new Chinese cuisine tapas concept in the heart of Chinatown, among the beautiful conservation houses that hold the stories of the past. Our restaurant is not just a place to dine, but a space to gather, reconnect, and celebrate...
-
Outram, Singapore THE SUPREME HR ADVISORY PTE. LTD. Full timeBusiness Development Executive (Branding agency)5 days, 9am-6pm Salary: $3500- $4500Location: Chinatown Company profile: A branding agency specializing in creating memorable logos, key visuals, and packaging designs. Job summary: Effectively and efficiently managing the Client Services team Overseeing and driving initiatives aimed at improving strategies to...
-
Business Development Executive
4 days ago
Outram, Singapore THE SUPREME HR ADVISORY PTE. LTD. Full timeBusiness Development Executive (Branding agency)5 days, 9am-6pm Salary: $3500- $4500Location: Chinatown Company profile A branding agency specializing in creating memorable logos, key visuals, and packaging designs. Job summary Effectively and efficiently managing the Client Services team Overseeing and driving initiatives aimed at improving strategies to...
-
Business Development Executive
2 weeks ago
Outram, Singapore THE SUPREME HR ADVISORY PTE. LTD. Full timeBusiness Development Executive (Branding agency)5 days, 9am-6pm Salary: $3500- $4500Location: Pagoda Street, Singapore (Chinatown)Company profile A branding agency specializing in creating memorable logos, key visuals, and packaging designs. Job summary Effectively and efficiently managing the Client Services team Overseeing and driving initiatives aimed at...
-
Service Crew #67116
2 weeks ago
Outram, Singapore Anradus Pte Ltd Full timeIndustry/ Organization Type: Restaurant / F&B Retail - Position Title**:Service Crew / Kitchen Helper**: - Working Location: Chinatown Point - Working Hours: 6 days (11.00 am - 10.00 pm) - Salary Package**:Up to $3,000 (Including OT + Allowance + Incentive)**: - Duration: Permanent Role **Key Responsibilities** - Greet and attend to walk-ins - Manage...
-
Service Crew #65755
5 days ago
Outram, Singapore Anradus Pte Ltd Full timeIndustry/ Organization Type: Restaurant / F&B Retail - Position Title**:Service Crew / Kitchen Helper**: - Working Location: Chinatown Point - Working Hours: 6 days (11.00 am - 10.00 pm) - Salary Package**:Up to $3,000 (Including OT + Allowance + Incentive)**: - Duration: Permanent Role **Key Responsibilities** - Greet and attend to walk-ins - Manage...
