Senior Account Manager

5 days ago

Singapore OLIVER - SEAPAC Full time

**Role**: Senior Account Manager

**Location**: Singapore

**A LITTLE BIT ABOUT US**:
What OLIVER does is provide clients with dedicated, in-house agencies that are built from the ground up. These agencies live and work right at the very heart of our client's organisation. Delivering precisely the skills and capacity they require, complemented by brand talent from our whole business on everything from planning to execution. This business model creates a truly entrepreneurial, fast paced, challenging, and rewarding environment to work in

**WHAT YOU WILL YOU BE DOING**:

- Day to day contact for clients, from the financial and travel industry, providing excellent client service
- Working with the wider team including creative, operations, finance, HR, etc. to ensure the seamless day to day running of the accounts
- Act as the voice, tone, and moderator of the brand through community support, content distribution, and digital engagement (across digital platforms such as Instagram, Facebook, YT, Pinterest, Google) to build brand presence and trust, both online and in-person.
- Be accountable for the brief and work with the client to ensure the team has obtained the right information required to begin work on the project.
- Ensure you understand how to report and manage operational income for their projects in a timely and accurate manner.
- Accountable for timely billing and reporting revenue to the General Manager
- Work with the creative and studio teams to manage timings plans
- Identify organic growth and new business opportunities
- Role requires a courteous, positive, and high-energy individual with great people skills. We value hard work, and we want to have fun doing it.

**WHAT YOU WILL NEED TO BE GREAT IN THIS ROLE**:
Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships.
- Demonstrable account management experience of 5+ yrs and a proven track record of managing global clients and campaigns.
- The ability to effectively and proactively manage account finances and invoicing.
- Able to build and optimise processes to drive efficiencies
- Highly creative with the ability to generate ideas and contribute to the output.
- Proficient in Microsoft Office and other related software.
- Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service.

**A LITTLE BIT ABOUT THE COMPANY**:
Established in 2004, we are the first and only company to design, build and run bespoke in-house agencies and ecosystems for brands. Today, we create work that delivers business growth, fame and purpose for over 200 clients in 46 countries and counting.

Our unique model moves at the speed of modern business to drive change from the inside out; working smarter to make our clients' money go further, and helping them build better solutions, systems and brands. Client solutions include Unilever's U-Studio (a platform used by almost three-quarters of Unilever's brands globally), adidas' off-shore hub and PepsiCo's global digital team.

In 2020 we were ranked #1 in Adweek's Fastest Growing list (US) and featured in The Drum's Honours List of the best businesses that helped shape the year.

We are part of the Inside Ideas Group (IIG), which combines specialisms from Adjust Your Set (content and culture), Dare (design, experience and engineering) and Aylesworth Fleming (property marketing).

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