Operation Manager

2 weeks ago


Singapore ZALL BOOKSTORES PTE. LTD. Full time

**Roles & Responsibilities
- Responsible for leading the staff in achieving the sales target and ensure that the daily operations run smoothly and efficiently.
- Preparing and managing yearly Bookstore budget
- Recruiting, training, and supervising all bookstore staffs
- Manage store manpower, plan duty schedule and assign works to fellow staffs in accordance with operational requirements.
- Monitor and review operations and sale for cafe, work on the improvements with cafe OM.
- Procure and source for Chinese books. Create and maintain data of Chinese books in system. Plan, purchase, monitor, and take necessary actions for Chinese books inventory.
- Handling customers feedback and equiries.
- Responsible for inventory level, and replenish and/or return of stock promptly.
- Implement and facilitate store operations, merchandising and marketing campaigns.
- Responsible for cash control of the store, including banking of daily sales.
- Responsible for daily / monthly sales reports and related documentations.
- Involve in budget planning.
- Ensuring that all store cash, security and safety procedures are being observed.
- Perform any other duty and responsibilities as assigned by OM/AOM


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