Technology & Innovation Manager (Fullstack DevOps)

**Job Title: Technology & Innovation Manager (Fullstack DevOps)**

**Location**: Remote
**Type**: Full-Time/Contract

**Company Overview**

**Scale Talent Management,** an Australian-based company operating for over three years, is a high-performance, full-service agency empowering digital creators, specifically those on adult content platforms, to grow their income, brand, and business systems.

**Aureya Talent**
**Management**is the celebrity creator and influencer division of Scale. Supporting commercial-facing talent, social media influencers, and content creators in scaling their audience and brand beyond traditional platforms.

Together, the two brands form a full-spectrum talent management agency supporting both adult and mainstream content creators through structured systems, performance coaching, and strategic support.

**Role Overview**

We are seeking a **Fullstack Developer with DevOps expertise** to design and maintain our custom HubSpot-based CRM ecosystem, build frontend inflows for model and client onboarding, and oversee the integration and optimisation of various business technologies.

The Technology & Innovation Manager will:

- Lead the **customisation and buildout of our CRM** tailored to talent management workflows.
- Acting in a **DevOps capacity**, managing integrations, automation, security, and optimisation of our business tech stack.

This role is ideal for a hands-on developer who can also architect and manage technical infrastructure while working closely with leadership to ensure systems scale with business growth.

**Key Responsibilities**

**HubSpot CRM Development & Customisation**
- Build and customise HubSpot CRM pipelines for **talent acquisition, talent management (CRM), brand deal management, PR tracking, and performance reporting**
- Develop **custom APIs and integrations** between HubSpot and external platforms (social media, streaming platforms, Restful APIs, Google Workspace, etc.)
- Automate workflows to streamline data synchronisation, reporting, and notifications

**Frontend Development (Inflows & Dashboards)**

Build internal dashboards for model performance (e.g., streaming data, revenue analytics, KPI tracking)
- Ensure **responsive, secure, and intuitive UI/UX** that aligns with agency needs for internal and external purposes

**DevOps & Infrastructure**

Manage and optimise cloud hosting, storage, and server environments (AWS, GCP, or equivalent), and SaaS solutions
- Set up **CI/CD pipelines**, testing frameworks, and deployment strategies
Maintain security standards, access management, and compliance protocols
- Integrate and manage third-party SaaS tools used across departments (automation, finance, content management, etc.)

**Cross-Department Collaboration**
- Work with **Talent Services, Talent Management, QA, and third-party teams** to understand workflow needs and translate them into tech solutions
- Work with the Chief Operating Officer to develop a **scalable systems roadmap**
- Provide technical documentation and training to staff on new tools or features

**Requirements**:

- 5+ years of professional experience in **Fullstack Development** (frontend + backend), with some team leadership experience.
- Strong experience with **JavaScript/TypeScript, React or Vue, Node.js, Python, or equivalent frameworks**
- Proven experience customising **HubSpot CRM** (custom objects, workflows, APIs, reporting), or similar CRM solution
- Strong understanding of **RESTful APIs, OAuth, SSO, and third-party integrations**
- DevOps background with **AWS, GCP, or Azure** (infrastructure, CI/CD, security, scaling)
Database knowledge (SQL, NoSQL, Firebase, or similar)
- Familiarity with data visualisation libraries and **dashboard development**
Excellent problem-solving and documentation skills
- Strong communication skills, able to work across departments in a fast-paced environment

**Nice to Have**
- Experience with **streaming or subscription platforms** integrations
- Knowledge of **HubSpot CMS** or similar CRM-linked frontend frameworks
- Experience with **business intelligence dashboards** (Tableau, Power BI, Metabase)
- Familiarity with **privacy and compliance** relating to DRMA and regional data protection regulations (GDPR, CCPA, CPRA, PDPA, PIPL, etc).

**Why Join Us?**
- Build out the **core technology ecosystem** of a fast-scaling elite talent management agency
- Work on **end-to-end systems**: CRM, inflows, automation, and real-time dashboards
Remote-first team with flexibility and autonomyCompetitive compensation with performance incentives
- Opportunity to grow into a **Head of Engineering or CTO track** as the business scales