Ecommerce Executive

3 days ago

Singapore CASA (S) PTE. LTD. Full time

**Position Overview**:
**Key Responsibilities:
E-commerce Management:

- Oversee and maintain Casa's e-commerce platforms, including Shopify, Shopee, Lazada, and Carousel, ensuring product listings are up-to-date and accurately reflect our offerings.
- Collaborate with the marketing team to create visually appealing and compelling product pages.

Customer Engagement:

- Monitor customer reviews and feedback, addressing any issues or concerns to maintain high customer satisfaction.

Order Fulfillment:

- Coordinate with the logistics team to ensure accurate and timely order processing and fulfillment.
- Monitor inventory levels and update product availability information on the websites.

Content Creation:

- Utilize graphic design tools, including Canva, to create eye-catching visuals for promotions, banners, and social media posts.

Advertising and Budget Management:

- Develop and execute online advertising campaigns, with a focus on platforms such as Facebook.
- Manage advertising budgets effectively to optimize return on investment (ROI).

Website Maintenance:

- Conduct regular checks to ensure the functionality and user-friendliness of Casa's websites.
- Collaborate with the IT team to implement updates, improvements, and new features as needed.

**Qualifications**:

- Bachelor's degree in Marketing, Business, or a related field.
- Proven experience in e-commerce management and customer service.
- Familiarity with e-commerce platforms such as Shopify, Shopee, Lazada, and Carousel.
- Proficiency in graphic design tools, including Canva.
- Experience with online advertising, particularly on platforms like Facebook.
- Ability to manage budgets for advertising campaigns.
- Excellent communication and interpersonal skills.
- Detail-oriented with strong organizational abilities.

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